Summary

Overview

Work History

Education

Skills

Timeline

Paramesh Veeramachaneni

Overland Park,KS

Summary

Over 17+years of IT experience with great exposure on the infrastructure services, VMware Administration, Microsoft Wintel Administration & Cloud computing. Having 8 years of Onsite experience in USA in various projects and locations Extensive experience in Windows 2022/2019/2016/2012 Servers at single or multi domain platforms. Experience in Configuration and building of Virtual machines by using VMware and Microsoft Hyper-V technologies. Hands on Experience with MS SQL Server 2012 R2,2019 Administration Provided Tier 3 support in Wintel Administration & VMware Virtual Infrastructure for various clients. Experienced with the Hyper-V, VMware ESXi, Windows Clustering and Administering of DNS & DHCP Servers Along with backup and restore. Setup, Administer & Support Server running Windows 2012,2016,2019 and 2022 Servers. Extensive knowledge on managing and Upgrading UCS Manager, Upgrading Fabric Interconnect and Upgrading Blade firmware, HPE OneView & ILO. Patching of servers, troubleshooting servers, Memory dump analyzation and providing Root cause analysis as part of Incident Management Configuring Server Performance counters and analyzing the logs Extensive knowledge in advance features of vSphere HA, DRS, ESXi vMotion & sVmotion, Update Manager, Snapshots, VM cloning and VM creation from templates. Having Knowledge on ITIL process and always followed the ITIL processes like Change Management, Incident Management, problem management in all the projects. Extensive Knowledge on MS SQL Server in clustered and non-Clustered environments. Failover failback of SQL Availability groups as per the maintenance schedules Good experience in using deployment tools such as Otto Imaging tool, Octopus, and custom PowerShell Scripts. ESXi and VCenter server patch deployment using Update Manger & VAMI Configuring the VDI solutions with Omnissa Horizon connection servers, Desktop Pools as per the end user requirement. Experienced in creating the volumes in Pure Storage Flash Arrays and Flash Blades and assigning it to the VMware ESXi hosts & Clusters using the iSCSI protocol. Experienced in IT decision-making, policy direction, planning, and team management. Participated in various migration planning, developing, testing and moving the migration process onto full-fledged production network. Schedule and prioritize work and plan a sequence of development activities that accomplish the planned targets. Set priorities and provide reports to the management. Successfully completed various insight projects like upgradation, migration and new installation projects within the SLA As a Team leader leading the team and guiding them to achieve the targets to maintain the SLAs. Providing technical knowledge to the teams whenever they are stuck-up in resolving the issues. Experienced in IT decision-making, policy direction, planning, and team management. Participated in various migration planning, developing, testing and moving the migration process onto full-fledged production network. Troubleshooting of all Wintel OS related issues. Performance monitoring, blue screen of Death analyzation. Providing Root cause analysis for various OS related issues. Managed VMware 6.0,6.5,7.0and 8.0 with Virtual Center server for managing multiple ESX servers. Experienced in ESX Architecture, guest OS installation, setting up of VM priorities, Cloning, Templates, and Snapshots Analyzed and resolved operating systems and applications issues on various systems. Extensive experience in Green field Projects & Global projects. A quick learner with ready to take challenges. Excellent communication, written, and organizations skills and a very good team player.

Overview

years of professional experience

Work History

Wintel Infrastructure Engineer

Covetit INC

Olathe, Kansas

03.2024 - Current

Working on the Service Now incidents, Changes etc.
Racking and stacking of the Synergy Framework 12000 and HPE Synergy Gen 11 servers.
Configuring the HPE one view on the Synergy 12000 Framework.
Installing the ESXi Hypervisor on the new HPE Synergy Gen 11 servers.
Creating the VM Templates, VMs as per the project requirement in vSphere Environment.
Delivering the projects within the SLA for new server builds.
Adding the ESXi hosts to the vCenter server and configuring the iSCSI storage for ESXi hosts.
Creating the datastores in Pure storage and adding them to the ESXi hosts & Clusters.
Creating vSwitches on the ESXi hosts and connecting them to the network.
Performing vMotion and Storage vMotion for the VMs and datastores.
Performing the Health checks of the HPE servers and working with Vendors on Hardware related issues.
Installing and configuring the SQL server 2019 Always on as per the SQL best practices.
Providing the VDI solution to the users by Installing and configuring the Omnissa Horizon 8 Connection servers and create the desktop pools.
Troubleshooting the Active Directory replication issues in the private domains.
Installing Ubuntu and Windows 2022 OS on the VMs and adding them to the Domain.
Working on the issues related to the server OS and critical application issues.
Working on the DNS & DHCP related issues.

Windows & VMware Third Level Engineer

Covetit INC

Mahwah, NJ, USA

07.2023 - 02.2024

As part of WVTLE Team working on the Service Now incidents.
Participating in the Major Incident calls until the issue gets resolved.
Working on the Failover Cluster incidents
Providing Root cause analysis for the Windows OS down issue.
Memory dump analyzation of the servers using windbg tool for Windows servers blue screen of Death.
Working on the incidents related to the Microsoft Windows 2012,2016,2019 and 2022 servers.
Performing the Health checks of the sites hosts after unplanned and planned power outages by using the remote tools like iDRAC and vCenter servers.
Troubleshooting the Active Directory replication issues in the private domains.
Creating the tickets with Dell for the issues related to the Dell servers & VxRail hardware issues and following up with the vendor until the issues get resolved.
Working with Microsoft for the issues related to the server OS and critical application issues.
Restoring the client data using avamar backup tool as per the user’s request.
Moving the client machines from one grid to another grid in avamar client manager.
Working on the DNS & DHCP related issues.
Working on the internal projects like Upgradation of ESXi hosts from 7.0 to 8.0 using Esxcli commands and Lifecycle Manager
Creating the volumes using the pure storage VMware appliance and attaching them to the Hosts. Adding new datastores to the clusters and expanding the size of the datastores.
Upgradation of vCenter servers from 7.0 to 8.0
Creating the snapshots for the VMs and managing the snapshots as per the requests from the application teams.
Working on the issues related to the VMs not responding and ESXi host unresponsive issues.

Associate Consultant

HCL Technologies India

Chennai, India

07.2019 - 05.2023

Design, implement and maintain VMware vSphere infrastructure.
Creating the Clusters with recommended features HA and DRS
Adding the ESXi hosts in the cluster,Adding the newly installed ESXi hosts in DVSwitch.
Performing the required updates on ESXi hosts.
Upgradation of VCenter servers
Assigning the datastores for the ESXi hosts and validation.
Evaluate new products and recommends updates and upgrades on VMware and Cisco UCS blades.
VMware vSphere:
Performing regular updates and upgrades on VMware Environment on PSC (Platform service controller), VCenter, and ESXi hosts from vSphere 6.0 to 6.0.X and 6.5 to 7.0.
Managing the datastores to avoid datastore over provisioned issues.
Attaching the newly created datastores to the clusters and ESXi Hosts. Expanding the storage space of datastores
Provide technical guidance to other VMware administrators.
Creation of various Datastores like VMFS, NFS
Migration of Physical servers and VMs (P2V & V2V) to VMware environment using VMware vCenter Converter Standalone
Installed several hotfixes and patches on Wintel servers to eliminate vulnerabilities.
Migrated VMs across hosts within a HA cluster to perform maintenance tasks on ESXi hosts.
Used VMware vMotion to eliminate application downtime from planned server maintenance by migrating running virtual machines between hosts.
Created clones from existing VMs (both live and powered-off)
Building templates as per CIS MBC benchmarks
Security recommendations and performing patching for the templates on every month as per schedule.
Resolving the issues related to vulnerabilities of VMware by installing the patches as per the guidelines of VMware.
Deployed several VMs from Templates and customized their configurations as needed.
Monitoring the Virtual machines using VROPS, OCI and Nagios.
VSphere VMFS 5 to VMFS 6 datastore migration.
Migration of Windows 2012 server to windows 2016 and 2019.
Analyzing the windows memory dump using the windbg tool and providing the RCAs.
Troubleshooting the issues related to Active directory replication between the Domain Controllers.
Creating the organizational Units and placing Users & groups in their respective organizational units in Active Directory
Creating Group policies objects in Active Directory and Implementing the Group policies.
Coordinating with Hardware vendors to resolve the hardware related issues.
Install or coordinates installation of application patches and releases on development, test, quality assurance and production systems.
Collaborate with VMware Operations team in bringing stability to the systems. Plans, coordinates and directs appropriate level data recovery strategies in support of complex data/media recoverability through system backups and database archive operations.

Technical Specialist

HCL America Inc

Englewood, CO, USA

07.2017 - 04.2018

As a Team leader leading the team for smooth functioning of Data Centre Operations.
Providing the Technical support to the team members in resolving the Data Centre related issues.
Racking of New servers and installing the OS using ILO as per the requests and approvals.
Decommissioning of old servers and updating the CMDB.
Working on Tasks and requests which are created by end users.
Managing and updating the Asset sheets.
Monitoring of CRAC units and their temperatures and involving of the vendors in case of any issues.
Monitoring of Electrical Loads to each Racks using the Environet tool.
Providing the Ethernet and Fiber network physical connections to the servers, Switches, Storage Switches, V-Blocks, VPLEX, Data Domains, Isilons and Recovery Points.
Troubleshooting of Physical network connections.
Replacing the SFPs in case of Fiber Network connections issues.
Providing the Site Survey reports for installations of new Vxblocks, Data Domains and Isilons.
Working on the Hardware related tickets which are created by Moogsoft monitoring tool.
Logging cases with Vendors for Hardware related issues of servers, EMC storage devices & network devices.
Importing and exporting the Backup tapes into the Tape Libraries as per the requests.
Participating in Major Incident and guiding them to the resolutions.
Providing the Weekly reports to the CHI Management.
Providing the inputs to CHI Management related to Data center related threats.
Providing the Hands & feet support by mounting the ISO for Fast installation for OneTouch and other ISO for DELL & HP Servers.
Datacenter Operations including power drain of the servers, resetting the servers when they are in hung state, Assigning ILO IPs, attaching one touch flash drives for OS installations.

Technical Specialist

HCL America Inc

Charlotte, NC, USA

07.2017 - 04.2018

Disaster Recovery is the main task in this job Role, where almost 20,000 servers running across globally Hosted on Physical and Virtual Servers were influenced by Ransomware Virus.
Building the Virtual machines and Physical Servers with Windows 2003, 2008/R2, 2012 &2012 R2 from scratch.
Hardening of various servers using the PowerShell scripts and running the anti-virus batch file manually, checking them from end to end, Domain changes and patching
Disabling the SMBV1 and PSExec, svc to protect the servers from Cyber Attack using the PowerShell scripts.
Using the Trinity and Konboot process to reset the password, if the servers are failing while logging in.
Server Hardening, ESXI installation on bare Metal (vSphere, Hyper-V).
Troubleshooting the issues like Backup failures, RDP connections, Boot loop and system OS corruption etc.
Running IOQQ reports to check the server compliance and work on the failed issues.
Providing Remote support to the servers using RDP & ILO.
Providing the Hands &feet support by mounting the ISO for Fast installation for One Touch and other ISO for DELL & HP Servers
Datacenter Operations including power drain of the servers, resetting the servers when they are in hung state, Assigning ILO IPs, attaching one touch flash drives for OS installations.
Upgrading the ESXi 5.x to 6.x using VMware Update manager (VUM)
Installation of Cisco fireamp, SCCM client and required patches on the servers after recovery.
Huge Storage migration to different data stores through Storage vMotion in VMware
Working on the Remedy tickets as per the priority and resolving the issues.

Technical Specialist

HCL America Inc

Redmond, WA, USA

02.2016 - 07.2017

Supporting Microsoft Infrastructure from Onsite.
Experience in working on Service Now (SNOW) for incident and change management.
Managing MSIT server environment, which contains multiple flavors of Wintel OS versions, Physical and Virtual Server (OS). We have approx. 45k Servers running across globally in DC’s Azure/Cloud and field locations.
Responsible for level 3 support for all server related issues like RDP issues, WMI related issues, Backup related issues, Security patches installation issues, Application connection issues, Windows Cluster issues, DNS, DHCP and all OS related issues.
Resolving the issues related to clusters like “failover Cluster Manager fails to open”
Cluster manager issues involving WMI and .NET Framework &Cluster Invalid Name space.
Creation and deletion of Static DNS records according to the approved requests.
Collecting the server health details using various PowerShell scripts.
Creating the free space on OS drive using the PowerShell scripts.
Live Migration of VMs from one host to another host in Hyper-V as part of resolving the VM related issues.
Troubleshooting the secure channel issues of the client servers.
Update / create knowledge base (KB) / troubleshooting guide (TSG) articles.
Root cause analysis on escalations and prepare post incident reports.
Creation of SQL SPNs according to the approved requests and troubleshooting the duplicate SPN issues.
Support Azure Infrastructure by logging in to the Azure portal and troubleshooting the VMs.
Participate in Major Incidents as needed.
Troubleshooting and resolving customer escalations.
Provide technical analysis and solutions to issues and technical direction.
Mentor team members in design and analysis activities.
Assist in the training and orientation of other staff and end users.
Utilize technical expertise to manage multiple assignments, including large and critical projects to assure timely and cost-effect objectives delivery.
Schedule and prioritize work and plan a sequence of development activities that accomplish the planned targets. Set priorities and provide reports to the management.Troubleshooting the issues related to iSCSI drives.

Technical Specialist

HCL America Inc

Redmond, WA, USA

09.2013 - 02.2016

Using PowerShell scripts to fix unhealthy databases in SQL Servers
Creating and executing the various PowerShell scripts to restart the services and gathering the information of multiple servers using the power shell scripts.
Fixing issues related to Availability groups in SQL Server 2012, 2014
Working with SQL Dynamics Team to resolve the issues related to AX and CRM connectivity.
Participate in postmortems conducted for outages.
Participation in web site/server restoration and root cause analysis as part of problem management
Configuring Sync and Async replicas in Availability groups
Perform regular (Monthly) audits on Critical backups.
Fixing issues related to unhealthy databases in SQL server Availability groups using PowerShell scripts.
Performing server deployments like Out of Band, Polaris, Orion and Vega using PowerShell
Perform Domain Service account password changes using the Octopus tool.
Working with Engineering Teams and Supporting teams based on the issue scope.
Recycling of IIS/application pools in web servers using PowerShell scripts when the customer sites are down.
Deployment and roll back of SQL Bits to upgrade the CRM dynamics applications in Test, PPE and production environments using CRMLIVE tool.
Dealing with outages and live site outage issues for customers
Resolving customer requests using bugger and product studio
Monitoring AG health and resolving unhealthy Availability groups.
Patching of Test, Preproduction and Production environment servers using Orchestrator tool.
Rotation of web servers in F5 using Netconf tool during the maintenance of the servers.
Leading teams and training new team members.
Working with various global datacenters vendor teams (located in 4 Geo locations North America, South America, Europe and Asia Pacific) and provide schedules for downtime on servers and applications related to hardware issues.
Backup and restore databases of SQL Databases and filing tape requests.
Excellent written and Oral communication skills with both client and End user customers

Senior Specialist

HCL Technologies India

Hyderabad, India

03.2010 - 09.2013

Imaging of the various flavors of win2008 servers according to the customer requirements using the Otto imaging tool.
Creating virtual machines in Hyper-V and imaging of the virtual servers.
Managing the Hyper-V VMs using SCVMM.
Patching of the servers of various environments using the MSNpatch.
Updating the Server firmware using MSNipak.
Password updates using octopus tool &PMT (Password Management tool).
Working on Backup Issues.
Hardware Installations and maintenance with the help of onsite Team
Working on the Networking/servers break fixes issues.
Decommissioning of servers
Providing the terminal service access on the servers according to the users’ requests

Systems and Network Administrator

Genpact IT services Ltd

Hyderabad, India

01.2008 - 03.2010

Administrating around 1800 servers of windows2000 and windows2003 throughout the globe remotely using remote administration software.
Monitoring of server’s connectivity by using Hobbit monitoring tool.
Building of new servers and adding them to network.
Patching of servers by using MBSA tool.
Remotely troubleshooting the servers through ILO tool when the server OS is down.
Working and closing of the Support central cases according to the priority and criticality.
Providing Tier3 support to all OS related issues.
Providing access to users on the file servers as per request and approvals.
Troubleshooting of DNS& DHCP server related issues.
Migration of DHCP scopes from one DHCP server to another DHCP servers.
Monitoring and giving support to the VMware consoles and instances guest OS installation, Cloning, Templates and Snapshots
Moving the users from one domain to another domain using ADMT tool.
Memory dump analyzation of the servers using windbg tool.
Creating DNS records for the non-Microsoft servers in DNS servers
Robocopy of the folders from one server to another server along with the permissions.
Designing and implementing Active directory according to meet the requirements of the organization.

Education

Bachelor of Science - Information Technology

Allahabad Agricultural University

08-2010

Skills

Virtualization [VMWare/Hyper-V]: VMware ESX and ESXi, Virtual center server 6x , 70 and 80 VMware Update Manager, FT, HA, DRS, vMotion and Storage vMotion, Installation, configuration and maintenance of Hyper-V
Server O/S: Windows 2012,2016 2019 and 2022 servers Hyper-V, VMware
Backup Software’s: Symantec Backup Exec

Tools: Service Now, Windows PowerShell Password management Tool, Octopus, iadmin, MSasset, MSticketing, MSinterface, MSidentity, Bugger, Service Now, Remedy and GNSTool (http://netconf/ui/)
Application Server: SQL Server , Active Directory, DHCP, DNS
Hardware: HPE Synergy Frame 12000, HPE one view,HP Proliant Servers, DELL Power Edge servers IBM & Cisco Servers