Parampreet Gill
Summary
Time management, high yield process improvement, sales driven procedures.
Overview
8
8
years of professional experience
Work History
Process Analyst
Oncor Electric
12.2022 - Current
- Company Overview: Pinnacle
- Evaluate damages and manage complaint tracking and resolution
- Collaborate with internal and external resources to enhance OCR processes
- Conduct visual research using videos, webpages, and police reports for accurate assessments
- Utilize company tools such as OMS, ACIS, FIM, Fleet Maximo, Maximo Enterprise, WaAM, CC&B RightNow, DMS, and AEGIS for content consolidation
- Maintain cloud-based trackers for event productivity updates
- Process invoices from construction service contractors
- Use Tableau and SharePoint to track unentered events, identify root causes, and resolve issues
- Pinnacle
Logistics Coordinator
Texas Trans INT
06.2020 - 11.2022
- Managed supply chain, inventory, distribution, and business operations
- Provided support, management, and direct reporting functions
- Working closely with supply planning team to communicate any major change
- Leveraged logistics and inventory software for LTL and FTL solutions
- Tracked shipments, monitored trade spend to ensure that trade spends are being properly deployed while staying in budget
- Manage reporting of weekly shipments and sales data for monthly meetings
- Managed C2C and B2B logistics solutions
- Oversaw purchase negotiations and order placements for seamless coordination
Internal Buyer Ops Analyst
UBER Inc
01.2019 - 04.2020
- Researched vendor eligibility and production capacity for internal teams
- Tracked and managed projects using Monday for ongoing initiatives and requisitions
- Provided support to various cost centers, including Driver Ops, Finance Ops, Public Policy, and Regional teams
- Created and managed follow-up tickets in Zendesk and Jira
- Generated monthly revenue reports using Fintech tools
- Managed vendor onboarding and resolved delays in P2P processes
- Approved requisitions and created POs for new vendors, employees, and contractors
- Conducted data analysis and presented insights using SQL and Excel
- Working closely with accounting team on validating and approving requests
Revenue Management Specialist
Oncor Electric
05.2017 - 10.2018
- Company Overview: Pinnacle
- Performed assigned duties as directed by supervisors, managers, and team leaders
- Managed projects in CC&B and other system software
- Proficient in legacy systems (LCIS) and business management practices
- Analyzed and updated customer energy usage (KW/KWH) to determine billing charges
- Processed work requests related to outages, repairs, and CRM management
- Addressed team issues such as data updates and new billing cycle adjustments
- Verified accuracy of new products, rate revisions, and production issues
- Pinnacle
Education
Bachelor of Science - Management Information Systems
Colorado State University
Fort Collins, COAssociate Degree - Computer Engineering
Richland Community College
Dallas, TXSkills
- Microsoft Office
- Outlook
- Resolve discrepancies
- Troubleshoot issues
- Upload new products
- PowerPoint
- Word
- Negotiation
- Sales
- Team building
- Problem solving
- Decision making
- Zendesk
- Monday
- Jira
- Fintech
- TEM
- DAT
- DOT
- Driver ops
- SQL
- OMS
- ACIS
- FIM
- Fleet Maximo
- Maximo Enterprise
- WaAM
- C&B
- RightNow
- DMS
- AEGIS
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Limited Working
Timeline
Process Analyst
Oncor Electric
12.2022 - Current
Logistics Coordinator
Texas Trans INT
06.2020 - 11.2022
Internal Buyer Ops Analyst
UBER Inc
01.2019 - 04.2020
Revenue Management Specialist
Oncor Electric
05.2017 - 10.2018
Bachelor of Science - Management Information Systems
Colorado State University
Associate Degree - Computer Engineering
Richland Community College