Pycharm,OPM
Paras Kumar
Karnal,Haryana
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Network Operations Center Engineer
Airlinq
Bangalore, Karnataka
05.2022 - Current
- Supported global network users with connectivity, VPN, and access issues.
- Monitored and maintained network and software components according to established guidelines and best practices.
- Exceeded SLA standards for response times and problem resolution.
- Recommended proactive approaches to leadership team to improve stability of infrastructure components.
- Coordinated with technical support, service provisioning and sales teams to deliver network services at or above SLA requirements.
- Configured IP assignment, core network configuration, and DNS setup for new users.
- Closed first-time tickets quickly and met resolution volume requirements.
- Designed, tested and implemented network servers, infrastructure and software.
- Updated internal customers regarding open tickets and status of resolutions.
- Created graphical reports to visualize network performance and uptime to management members.
NOC Engineer,Trainee
Airlinq
Bangalore, Karnataka
01.2022 - 07.2022
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Monitored and maintained network and software components according to established guidelines and best practices.
- Supported global network users with connectivity, VPN, and access issues.
- Attended training courses to build understanding of processes, techniques and industry.
Education
B.Tech - Computer Science Engineering
CDLSIET
Panniwala Mota,Sirsa 08.2017 - 09.2021
XII - Non-Medical
HBSE
Indri,karnal 03.2016 - 03.2017
X -
HBSE
Pathera,Karnal 03.2014 - 03.2015
Skills
MySQL, Python
Software
Certification
Python with data science
Timeline
Network Operations Center Engineer
Airlinq
05.2022 - Current
NOC Engineer,Trainee
Airlinq
01.2022 - 07.2022
Python with data science
06-2020
B.Tech - Computer Science Engineering
CDLSIET
08.2017 - 09.2021
XII - Non-Medical
HBSE
03.2016 - 03.2017
X -
HBSE
03.2014 - 03.2015
Similar Profiles
Santosh Kumar PaloSantosh Kumar Palo
Product Manager at AirlinqProduct Manager at Airlinq
Pranjal PatilPranjal Patil
Technical Engineer at AirlinqTechnical Engineer at Airlinq
Praveen ShettigarPraveen Shettigar
Senior Financial Analyst at Airlinq Inc (Formerly GlobeTouch Inc)Senior Financial Analyst at Airlinq Inc (Formerly GlobeTouch Inc)