Pycharm,OPM
Paras Kumar
Karnal,Haryana
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Network Operations Center Engineer
Airlinq
Bangalore, Karnataka
05.2022 - Current
- Supported global network users with connectivity, VPN, and access issues.
- Monitored and maintained network and software components according to established guidelines and best practices.
- Exceeded SLA standards for response times and problem resolution.
- Recommended proactive approaches to leadership team to improve stability of infrastructure components.
- Coordinated with technical support, service provisioning and sales teams to deliver network services at or above SLA requirements.
- Configured IP assignment, core network configuration, and DNS setup for new users.
- Closed first-time tickets quickly and met resolution volume requirements.
- Designed, tested and implemented network servers, infrastructure and software.
- Updated internal customers regarding open tickets and status of resolutions.
- Created graphical reports to visualize network performance and uptime to management members.
NOC Engineer,Trainee
Airlinq
Bangalore, Karnataka
01.2022 - 07.2022
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Monitored and maintained network and software components according to established guidelines and best practices.
- Supported global network users with connectivity, VPN, and access issues.
- Attended training courses to build understanding of processes, techniques and industry.
Education
B.Tech - Computer Science Engineering
CDLSIET
Panniwala Mota,Sirsa 08.2017 - 09.2021
XII - Non-Medical
HBSE
Indri,karnal 03.2016 - 03.2017
X -
HBSE
Pathera,Karnal 03.2014 - 03.2015
Skills
MySQL, Python
Linux and Windows
Network device monitoring
Network performance monitoring
Software
Certification
Python with data science
Timeline
Network Operations Center Engineer
Airlinq
05.2022 - Current
NOC Engineer,Trainee
Airlinq
01.2022 - 07.2022
Python with data science
06-2020
B.Tech - Computer Science Engineering
CDLSIET
08.2017 - 09.2021
XII - Non-Medical
HBSE
03.2016 - 03.2017
X -
HBSE
03.2014 - 03.2015