Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Sales Manager
Deer Valley Resort
Park City, Utah
02.2022 - 08.2025
Managed VIP and high-profile accounts, driving group lodging and resort services revenue through strategic prospecting, relationship building, and contract negotiation.
Led and mentored sales coordinators and administrative staff, ensuring accurate tracking, timely correspondence, and seamless execution of client programs.
Developed and executed customized proposals and event concepts, leveraging Cvent, Salesforce, and Delphi.FDC to manage event logistics, accommodations, and client communications.
Collaborated cross-functionally to align accommodations, services, and event logistics with client objectives while exceeding revenue and booking goals.
Provided high-touch client service and consultative guidance to grow accounts, enhance guest experiences, and maintain strong internal and external relationships.
Applied market insights and creative strategies to identify opportunities, monitor trends, and optimize event programs.
Agent Services Coordinator
Keller Williams Realty Park City
06.2020 - 02.2022
Planned and executed Market Center meetings, trainings, and special events for up to 150 real estate agents, managing calendars, logistics, and communications.
Created and distributed event communications, flyers, and social media announcements to drive attendance and engagement.
Served as primary onsite contact, coordinating event flow, space setup, and attendee experience.
Collaborated with leadership on scheduling, daily operations, and meeting alignment; provided administrative and compliance support as needed.
Guest Services Supervisor
Trail’s End Lodge at Deer Valley
08.2019 - 06.2020
Ensure staff professionalism is upheld
Support the Guest Services Supervisor in maintaining a high level of service
Oversee and perform pre-arrival communication
Oversee and perform front desk tasks.
Guest Services Agent Intern
Trail’s End Lodge at Deer Valley Park City, UT
11.2018 - 05.2019
Delivered a high-touch guest experience by welcoming and engaging all guests in alignment with Deer Valley’s luxury service standards.
Managed seamless arrival and departure experiences, expertly handling check-ins and check-outs while articulating resort amenities and personalized services.