Paridhi Patel
Parsippany,New Jersey
Summary
In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.
Overview
6
6
years of professional experience
Work History
Quality Assurance Specialist
Sonata Care
04.2023 - Current
- Conduct regular quality audits to ensure compliance with internal and external standards.
- Prepare detailed audit reports and present findings to upper management.
- Monitor the implementation of corrective actions and track their effectiveness over time.
- Work together on the content of the quality assurance scorecard.
- Create a call audit list each day.
Data Entry - Documents & Mail Team Associates
Pressler, Felt & Warshaw
12.2021 - 02.2023
- Opening/separating mails
- Collecting and entering data in databases
- We are maintaining accurate records of valuable company information
- Coding each document
- New claims / cleaning certified mails
PHARMACY TECHNICIAN
Walgreens
01.2021 - 11.2021
- I created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems
- Assisted pharmacist with clearing a high volume of prescriptions and responded to customer questions
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into the inventory system
- Refilled medications, offered insight into over-the-counter products, and verified insurance benefits
CASHIER
Walmart
05.2019 - 12.2020
- Helped customers with purchases, located items, and signed up for rewards programs
- Operated cash register, collected payments, and provided accurate change
- Trained new team members in cash register operation, stock procedures, and customer service
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Inspected items for damage and obtained replacements for customers
Education
CERTIFICATE OF ACHIEVEMENT - INFORMATION SECURITY
Bachelor of Science - Information Technology
Kean University of New Jersey
Union, New Jersey05-2025
Associate of Applied Science - Information Technology
County College Of Morris
Randolph, New Jersey05-2021
Skills
- Network configuration
- Operating system knowledge
- Hardware deployment
- Communication
- Organization
- Problem-solving
- Leadership
- Microsoft Office
- Reliable and trustworthy
- Protecting networks
- External audits
Timeline
Quality Assurance Specialist
Sonata Care
04.2023 - Current
Data Entry - Documents & Mail Team Associates
Pressler, Felt & Warshaw
12.2021 - 02.2023
PHARMACY TECHNICIAN
Walgreens
01.2021 - 11.2021
CASHIER
Walmart
05.2019 - 12.2020
CERTIFICATE OF ACHIEVEMENT - INFORMATION SECURITY
Bachelor of Science - Information Technology
Kean University of New Jersey
Associate of Applied Science - Information Technology
County College Of Morris
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