RYAN BURKE
Citrus Heights,CA
Summary
Detail-oriented IT and Quality Assurance professional with cross-functional experience in system performance monitoring, incident response, and regulatory compliance within GMP-regulated biotech environments. Demonstrated success providing end-user technical support, overseeing system operations, and participating in hardware/software migration projects. Skilled in IT asset management, network troubleshooting, and maintaining the integrity of computer and telecommunications systems. Holds multiple certifications including CompTIA Security+, CySA+, and ITIL, with a strong foundation in system documentation, report generation, and inclusive training. Proven ability to collaborate across departments, provide technical consultation, and drive operational continuity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist
Immix BioPharma
04.2025 - Current
- Serve as a technical liaison across Manufacturing, IT, Regulatory, and Quality departments to ensure system performance, job scheduling, and compliance with 21 CFR Part 11.
- Provide real-time quality oversight of electronic systems (MES, LIMS, QMS), ensuring data integrity and system capacity monitoring for ATMP production.
- Participate in system troubleshooting, change control, and documentation tracking to maintain GMP and FDA compliance.
- Lead and support audits, training programs, and procedural development to strengthen quality and security posture across departments.
- Assist in system migration planning and validation (CSV) activities, offering technical guidance and contributing to operational documentation.
Internship Information Security Governance
Westpac Group
11.2024 - 12.2024
- Participated in the development of security project procedures, performing incident analysis, and consulting with teams on technical guidelines for application deployment.
- Conducted system assessments and vendor management reviews to improve operational workflows and align with IT governance objectives.
- Collaborated on cross-functional projects related to system architecture, data governance, and system troubleshooting.
- Tracked and maintained project data using performance metrics and documentation standards.
Campus Patrol Officer
Los Rios Community College District / LRPD
11.2019 - 04.2021
- Acted as first point of contact for facilities and IT-related service issues, collaborating with dispatch and facilities on resource coordination and emergency response procedures.
- Managed building access systems and collaborated with administration to ensure asset tracking and safety protocols.
- Supported control system troubleshooting and managed system operation logs, lighting schedules, and automated systems.
Campus Operations / Printing Services
Los Rios Community College District
06.2018 - 11.2019
- Oversaw daily technical operations of campus print services, ensuring accurate production, resource allocation, and inventory levels for district departments.
- Utilized Microsoft Excel and scheduling software (Ad Astra) to coordinate job scheduling, room usage, and system performance tracking.
- Participated in equipment maintenance, report distribution, and supply chain coordination in a fast-paced academic environment.
Education
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
Associate of Arts - Administration of Justice
Folsom Lake College
Associate of Arts - Social Behavioral Sciences
Folsom Lake College
Skills
- System Monitoring & Troubleshooting
- Network & IT Support
- Asset & Inventory Management
- SQL & Database Systems
- Windows & Linux Administration
- Help Desk & User Support
- Hardware/Software Configuration
- Active Directory & IAM
- Cloud & Cybersecurity (Security, CySA)
- Virtualization (VMware, VirtualBox)
- Penetration Testing & Forensics
- Compliance (21 CFR Part 11, GMP)
- MES, LIMS, QMS, CDS Systems
- Documentation & Reporting
- Job Scheduling & Resource Planning
Certification
- CompTIA A+
- CompTIA Network +
- CompTIA Security +
- CompTIA Project +
- CompTIA CySA +
- CompTIA Pentest +
- ITIL IT Service Management
- ISC2 SSCP -Systems Security Certified Practitioner
- ISC2 CCSP -Certified Cloud Security Professional (Associate)
- Quality Basics for Cell and Gene Therapy Products
Personal Information
U.S citizen
Australian citizen
Timeline
Quality Assurance Specialist
Immix BioPharma
04.2025 - Current
Internship Information Security Governance
Westpac Group
11.2024 - 12.2024
Campus Patrol Officer
Los Rios Community College District / LRPD
11.2019 - 04.2021
Campus Operations / Printing Services
Los Rios Community College District
06.2018 - 11.2019
Associate of Arts - Social Behavioral Sciences
Folsom Lake College
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
Associate of Arts - Administration of Justice
Folsom Lake College
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