Paris Bonner
Sunrise,FL
Summary
Customer-focused professional with experience in retail, account management, cash operations, and fast-paced service environments. Skilled in clear communication, de-escalation, problem-solving, and adapting to time-sensitive situations while maintaining professionalism and safety standards. Experienced in training new team members and working independently and collaboratively to meet customer needs. Eager to bring my reliability, service mindset, and ability to remain calm under pressure to a Flight Attendant role with Delta.
Overview
5
5
years of professional experience
Work History
Retail & Cash office Associate
Ross Dress for Less
Sunrise, Florida
09.2024 - Current
- Delivered exceptional customer service by assisting customers with questions, concerns, and transactions while maintaining a professional and welcoming demeanor.
- Managed cash handling, balancing, and preparation with a high level of attention to detail, accountability, and reliability.
- Followed company policies, procedures, and operational standards consistently while performing cash office responsibilities with accuracy and discretion.
- Trained and supported new team members on customer service, cash-handling procedures, and company policies to promote accurate and consistent operations.
- Worked independently when managing cash office responsibilities while exercising sound judgment and maintaining company standards.
- Communicated clearly with customers and team members to address needs, resolve concerns, and support a positive experience.
- Remained calm and focused while managing multiple responsibilities and time-sensitive tasks in a high-volume environment.
- Adapted to changing customer needs and operational demands while maintaining efficient and uninterrupted service.
- Partnered with team members to maintain a safe, organized, and efficient environment while supporting consistent customer service.
Retail & Account Management
Solutions Pest and Lawn
Houston, Texas
12.2024 - 05.2025
- Managed customer accounts and built strong relationships through consistent, professional, and reliable service.
- Answered customer questions, addressed concerns, and communicated clear solutions to ensure a positive customer experience.
- Assisted customers with individualized needs by providing thoughtful recommendations and solutions.
- Handled diverse customer needs and priorities efficiently in a fast-paced, time-sensitive environment.
- Adapted to unexpected changes and customer circumstances while maintaining professionalism and company standards.
- Processed sales and account transactions accurately, demonstrating strong attention to detail and accountability.
- Worked independently to assess customer needs and make thoughtful decisions while following company policies and procedures.
- Remained calm and professional when resolving customer concerns, using problem-solving and de-escalation skills to reach appropriate solutions.
Restaurant Team Member
Panera Bread
Plantation, Florida
10.2021 - 04.2023
- Provided exceptional customer service in a high-volume, fast-paced environment while maintaining a professional and welcoming demeanor.
- Accurately processed customer orders and payments while demonstrating attention to detail and reliability.
- Responded to customer questions and concerns with patience, clear communication, and effective problem-solving.
- Remained calm and adaptable while managing unexpected changes and time-sensitive customer needs during peak business hours.
- Assisted in training new team members on service procedures, food-safety standards, and daily operations while modeling efficient teamwork in a fast-paced environment.
- Followed food-safety, cleanliness, and company procedures consistently to maintain a safe and organized environment.
- Maintained a clean, organized work environment and consistently met operational standards in a fast-paced setting.
Education
High School Diploma -
Nova High School
Davie, FL06-2022
Some College (No Degree) - Nursing
Broward College
Fort Lauderdale, FL09-2026
Skills
- Customer service
- Attention to detail –
- Problem-solving
- De-escalation
- Adaptability
- Excellent communication
- Teamwork
- Stress management
- Safety awareness
- Cultural awareness
Timeline
Retail & Account Management
Solutions Pest and Lawn
12.2024 - 05.2025
Retail & Cash office Associate
Ross Dress for Less
09.2024 - Current
Restaurant Team Member
Panera Bread
10.2021 - 04.2023
High School Diploma -
Nova High School
Some College (No Degree) - Nursing
Broward College