PARIS BRADLEY
Debt Collector
Saint Paul,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
24
24
years of professional experience
Work History
Account Receivables
LHH
Eagan
11.2022 - 05.2024
- Contact all 30,60,90 and 120 days or more past due accounts via email by sending statements and invoices to medical facilities around the world including clinics and Specialty Hospitals
- Provided support for Accounts Payable and Receivable staff when needed.
- Reviewed customer accounts regularly to identify discrepancies in billing or payment history.
- Make and take inbound and outbound calls
- Prepared monthly financial reports for management review and analysis.
- Document all action taking on each account including what was sent date and time with my initials.
Admin/Clerical-Document Review Clerk
Lancesoft
Saint Paul, MN
02.2023 - 11.2023
- Released requested documents after verification and boxed them for delivery
- Maintained document integrity by meticulously reviewing and scanning Que numbers for requested materials
- Fulfilled file requests by preparing and shipping them through various couriers including Post Office, Fedex, or UPS.
- Maintained organized records of all requested and shipped files.
3rd Party Debt Collector
Radius Global Solutions
Saint Paul, MN
07.2017 - 07.2022
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems
- Worked closely with delinquent account holders to collect and reconcile accounts through approved channels
- Accepted and processed customer payments and applied toward account balances.
Cook/server
People Serving People
Minneapolis, MN
04.2016 - 03.2017
- Prepped vegetables and ingredients by washing, chopping and dicing
- Sliced meats to prepare for cooking and assembly of menu items
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
Debt Collector
Total Customer service LLC
Burnsville, MN
06.2010 - 07.2016
- Identified delinquent accounts and contacted debtors to negotiate payment terms.
- Analyzed customer financial information and determined appropriate payment plans.
- Verified accuracy of account information and updated records accordingly.
- Researched complex billing issues and provided solutions to resolve disputes.
- Conducted skip tracing to locate debtors who had changed address or employment status without notifying creditors.
- Processed incoming payments from customers according to established procedures.
- Maintained detailed documentation regarding collection activities, customer conversations, and payment arrangements.
Dispatcher
Green white Taxi
Saint Paul, MN
05.2006 - 07.2009
- Communicated with individuals within inbound call center setting to complete dispatch support for Taxi calls
- Monitored dispatch board and adjusted call priorities regularly based on caller needs
- Supervised driver dispatching, route planning and vehicle tracking for over 100 drivers
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
Call Center Agent
Yellow Taxi, LLC
Minneapolis, MN
04.2002 - 11.2005
- Managed high-volume of inbound and outbound customer calls
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Cook
Cup Foods
Saint Paul, MN
06.2000 - 08.2001
- Operated grills, fryers and broilers to cook items to quality guidelines
- Prepared and served meals by reviewing recipes and combining and cooking ingredients
- Took inventory counts before and after shifts to complete food inventory or storage sheets
- Wrapped, dated and labeled food items in storage for safety and freshness
- Managed portion control using correct utensils during preparation and plating
- Used standardized recipes and other instructions to prepare food
- Chopped, diced and sliced vegetables and fruit ahead of rush periods
- Replenished food items from inventory and rotated ingredients.
Education
High School Diploma - Unknown
KING HIGH SCHOOL
Skills
- Invoice Processing
- General ledger maintenance
- Payment Processing
- Data Entry
- Customer Relations
- Accounts Payable
- Account Reconciliation
- Accounts Receivable
- Handling Confidential Materials
- Active Listening
- Time management abilities
- Adaptability
- Data Entry and 10-Key
- Financial statement preparation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Admin/Clerical-Document Review Clerk
Lancesoft
02.2023 - 11.2023
Account Receivables
LHH
11.2022 - 05.2024
3rd Party Debt Collector
Radius Global Solutions
07.2017 - 07.2022
Cook/server
People Serving People
04.2016 - 03.2017
Debt Collector
Total Customer service LLC
06.2010 - 07.2016
Dispatcher
Green white Taxi
05.2006 - 07.2009
Call Center Agent
Yellow Taxi, LLC
04.2002 - 11.2005
Cook
Cup Foods
06.2000 - 08.2001
High School Diploma - Unknown
KING HIGH SCHOOL
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