Summary
Work History
Education
Skills
Timeline
Generic

Latoya Jones

Summary

Self-motivated and dependable while achieving high performance with minimal supervision.

Demonstrated the ability to complete tasks accurately despite interruptions and competing demands.

Experienced team lead and receptionist with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Work History

Stage hand

Local 576
Louisville, Kentucky
9 2018 - Current
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Organized and coded all documents related to due diligence for acquisitions.
  • Provided onsite training.
  • Started up and shut down processing equipment.

Line Tender

Reynolds consumer and metal
Louisville, Kentucky
4 2017 - 6 2018
  • Monitored multiple databases to keep track of all company inventory.
  • Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
  • Planned and executed the goals set for the day.
  • Started up and shut down processing equipment.
  • Responsible for setting minimum standards and providing technical guidance and support for design, installation, operation and maintenance of mechanical systems used in the process.
  • Planned and laid out work to meet production and schedule requirements.

Manager/Receptionist/relaxation specialist

Mirage salon and spa
Louisville, Kentucky
1 2014 - Current
  • Monitored multiple databases to keep track of all company inventory.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Provided onsite training.
  • Prepared correspondence, accounting and financial documents for analysis.
  • Inputted information from customer calls and onsite service visits into the company’s system using Software]
  • Ensured that guest complaints were handled in the most effective manner possible and that complimentary services were offered for hardship cases.
  • Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Held employees responsible to fulfill their required duties and tasks during their respective shifts.
  • Welcomed guests, provided answers to questions, and anticipated guests’ service needs.

Assembler/Team lead

General Electric
Louisville, Kentucky
9 2006 - 1 2014
  • Installed, tested and serviced dishwashers, ensuring that they functioned correctly.
  • Inspected dishwashers for both commercial  residential customers.
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Ensured the most cost-effective production methods were employed.
  • Monitored and adjusted production processes or equipment for quality and productivity.
  • Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.
  • Worked with managers to implement the company's policies and goals.

Education

High School Diploma - English and Science

Pleasure Ridge Park High School
2002

Skills

  • File/records maintenance
  • Quick learner
  • Excellent communication
  • Computer proficient
  • Time management skills 
  • Client-focused
  • Training and development

Timeline

Stage hand

Local 576
9 2018 - Current

Line Tender

Reynolds consumer and metal
4 2017 - 6 2018

Manager/Receptionist/relaxation specialist

Mirage salon and spa
1 2014 - Current

Assembler/Team lead

General Electric
9 2006 - 1 2014

High School Diploma - English and Science

Pleasure Ridge Park High School

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Latoya Jones