Dedicated and efficient administrator with a focus on enhancing office productivity and customer satisfaction. Known for exceptional scheduling and document management abilities, contributing to streamlined operations and positive client experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Curriculum Coordinator/Administrator
Kids R Kids Learning Academy
Spring, TX
01.2025 - Current
Facilitated training sessions for educators on best practices in early childhood development.
Evaluated instructional materials for effectiveness and relevance to learning objectives.
Maintained comprehensive records of curriculum changes and educator training sessions for compliance purposes.
Managed resources effectively by overseeing budgeting processes and allocating materials according to needs.
Managed front desk operations, greeting visitors and directing inquiries accordingly.
Assisted in office supply management, monitoring inventory levels and placing orders as needed.
Implemented filing systems to enhance document retrieval efficiency and support organizational needs.
Provided administrative support by preparing correspondence and managing email communications effectively.
Fostered a welcoming environment through exceptional customer service, enhancing client satisfaction levels.
Curriculum Coordinator/Front Desk Receptionist
Big Blue Marble Academy
The Woodlands, TX
12.2020 - 12.2024
Developed and implemented curriculum enhancements aligned with educational standards.
Collaborated with educators to design engaging lesson plans and instructional materials.
Coordinated professional development workshops for teaching staff to improve instructional practices.
Evaluated and selected educational resources to support diverse learning needs across programs.
Mentored new teachers, providing guidance on effective curriculum implementation strategies.
Collaborated with administrators to determine course objectives.
Managed front desk operations, greeting visitors and directing inquiries to appropriate departments.
Coordinated appointment scheduling for clients and staff, ensuring efficient use of time and resources.
Kept reception area clean and neat to give visitors positive first impression.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Registered Behavior Technician
Cole Academy
Spring, TX
01.2022 - 04.2022
Implemented individualized treatment plans based on patient assessments and behavioral analysis.
Collaborated with interdisciplinary teams to optimize client care strategies and improve outcomes.
Trained and mentored new staff on behavior intervention techniques and data collection methods.
Monitored client progress and documented behavioral changes in accordance with compliance standards.
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Team Leader
Whatabuger
Tomball, TX
04.2018 - 12.2020
Led team in executing daily operational tasks, ensuring high standards of service and efficiency.
Mentored staff on customer service best practices, improving team performance and satisfaction ratings.
Streamlined workflow processes to enhance productivity and reduce wait times for customers.
Trained new employees on operational procedures, fostering a collaborative and knowledgeable work environment.
Monitored inventory levels, facilitating timely restocking of supplies and products.
Implemented process improvements that enhanced efficiency and reduced wait times for customers.
Resolved customer inquiries and complaints, promoting a positive dining experience.
Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
Cashier/Cake Decorator
Walmart
Tomball, TX
12.2015 - 02.2017
Processed customer transactions efficiently using POS systems.
Assisted customers with product inquiries and returns, enhancing satisfaction.
Maintained accurate cash drawer balances through diligent record-keeping.
Trained new staff on checkout procedures and customer service standards.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Designed intricate cake decorations using fondant, buttercream, and edible embellishments.
Collaborated with clients to create custom cake designs that reflect their vision and preferences.
Ensured consistent quality by maintaining high standards in decoration techniques and presentation.
Streamlined decorating processes to enhance efficiency without compromising quality or creativity.
Managed inventory of decorating supplies, ensuring timely availability of materials for production needs.
Conducted quality checks to ensure all finished cakes met established aesthetic and taste standards.
Education
High School Diploma -
Oak Ridge High School
Conroe, TX
06.2015
Skills
Teaching strategies
Educational leadership
Document management
Inventory coordination
Progress tracking
Organization skills
Telephone skills
Data entry
Scheduling
Office administration
File management
Administrative support
Office management
Accomplishments
Supervised team of 25 staff members.
Documented and resolved several child behavioral challenges which led to enrollment retention and continued education for the child.
Achieved TRS 4 star accreditation through effectively helping with classroom organization and curriculum implementation.
Principle vocalist and instrumentalist in the band Primaries.
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Curriculum Coordinator / Administrative Coordinator at Little Scholars AcademyCurriculum Coordinator / Administrative Coordinator at Little Scholars Academy