Paris Jeffers-Castellano
Worth,IL
Summary
Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender/Waitress
The Whistle Sports Bar & Grill
Tinley Park , IL
04.2021 - Current
- Developed bartender skills.
- Enhanced restaurant image through the delivery of prompt and polite service to guests.
- Assisted in training new servers and bartenders.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Led training sessions aimed at equipping new hires with necessary skills and knowledge
Waitress
115 Bourbon Street
Merrionette Park , IL
08.2016 - 03.2020
- Ensured smooth functioning of restaurant and bar by overseeing opening procedures and closing tasks.
- Managed and catered numerous large parties and private dining events.
- Trained new managers and employees in bar and restaurant procedures
- Organized and assisted in completing inventory systems.
- Experienced in effectively managing inventory
- Consistently exceeded sales goals by efficiently managing sections and multi-tasking.
- Received and processed large financial transactions using Toast and Aloha
- Complied with rigorous regulations and guidelines for food handling
- Provided one-on-one support to ensure successful completion of training objectives.
Server/Restaurant Hostess
Beggars Pizza
Blue Island , IL
10.2012 - 07.2017
- Achieved high levels of customer satisfaction through exceptional and personalized service.
- Systematized kitchen-service flow to meet client satisfaction.
- Efficiently processed and accounted for guest payments through the point-of-sales system.
- Assisted in training new servers.
- Promoted teamwork to create a positive work environment for staff members.
- Demonstrated excellent verbal communication skills while engaging with customers.
Education
Certified Phlebotomy Technician -
Phlebotomy Training Specialist
Palos Hills, IL05-2024
High School Diploma -
Thornton Township High School
Harvey, IL06-2013
Some College (No Degree) - Psychology
Moraine Valley Community College
Palos Hills, ILSkills
- Strong multitasking
- Customer service expertise
- Team training and development
- HIPAA
- Excellent verbal and written communication
- Health codes compliance
- Analytical and critical thinking
- Venipuncture
- Blood collection techniques
- Time management abilities
- Professionalism
Affiliations
- Exercising to promote a healthy lifestyle
Certification
NHCO Certified Phlebotomy Technician- May 2024
References
References available upon request.
Timeline
Bartender/Waitress
The Whistle Sports Bar & Grill
04.2021 - Current
Waitress
115 Bourbon Street
08.2016 - 03.2020
Server/Restaurant Hostess
Beggars Pizza
10.2012 - 07.2017
Certified Phlebotomy Technician -
Phlebotomy Training Specialist
High School Diploma -
Thornton Township High School
Some College (No Degree) - Psychology
Moraine Valley Community College
NHCO Certified Phlebotomy Technician- May 2024
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