Paris King
Mobile,AL
Summary
Accomplished medical assistant who is willing to excel in other fields of practice.
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
Mobile greater urgent care
Mobile, AL, AL
12.2024 - Current
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Responded to patient callbacks and phone-in prescription refill requests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Warehouse Worker
Amazon
04.2023 - Current
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Checked packages and merchandise for damage and notified vendors.
Stock Associate
Walmart
08.2021 - 04.2023
- Improved inventory accuracy by conducting regular stock audits and updating the database accordingly.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Reduced shrinkage rates with vigilant monitoring of stock levels and timely reporting of discrepancies.
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Managed inventory storage in clean and organized fashion.
- Maintained effective team member communication.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Customer Service Representative
The Results Company
05.2019 - 08.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Answered constant flow of customer calls with minimal wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Education
High School Diploma -
Williamson High School
Mobile, AL05.2019
Skills
- Warehouse Operations
- Order Fulfillment
- Warehouse Organization
- Loading and unloading
- Truck unloading
- Product displays
- Product restocking
- Shelving of products
- Call Management
- Complaint resolution
- Professional telephone demeanor
- Computer Proficiency
- Technical Support
- Multi-line phone talent
- Customer Service
- Active Listening
- Call Center Operations
- Call center experience
- HIPAA protocols
- Medical records oversight
- Sample collection procedures
- Phlebotomy techniques
- Triage assessment
- Patient care
Timeline
Certified Medical Assistant
Mobile greater urgent care
12.2024 - Current
Warehouse Worker
Amazon
04.2023 - Current
Stock Associate
Walmart
08.2021 - 04.2023
Customer Service Representative
The Results Company
05.2019 - 08.2021
High School Diploma -
Williamson High School