Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Entertainer
The Great Alaskan Bush Company
2980 W Grand Ave
08.2018 - Current
Enhanced audience engagement by incorporating interactive elements and timely humor in performances.
Increased event attendance rates by promoting shows through various marketing channels, including social media and local print advertisements.
Collaborated with event organizers to create tailored performances that aligned with their specific goals and themes.
Developed unique acts for various occasions, ensuring a memorable experience for all attendees.
Received numerous positive reviews from clients, resulting in repeat bookings and referrals for new gigs.
Maintained a high level of professionalism during all interactions with clients, venues, and fellow performers.
Customer Service Representative
State Farm
Tempe, AZ
10.2016 - 02.2018
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Customer Service Representative Agent
Fls
Phoenix, AZ
06.2014 - 12.2016
Enhanced customer satisfaction by efficiently addressing and resolving their concerns and inquiries.
Streamlined communication channels for improved customer experience and faster response times.
Managed high call volume, consistently maintaining a professional demeanor and prioritizing customers'' needs.
Collaborated with team members to optimize processes for increased efficiency in handling customer complaints.
Implemented feedback from quality assurance reviews to continuously refine skills and deliver excellent support.
Built rapport with clients through active listening, empathy, and understanding of their individual needs.
Handled customer inquiries and suggestions courteously and professionally.
Updated account information to maintain customer records.
Customer Service Representative Cashier
Little Ceasers
Phoenix, AZ
01.2012 - 09.2014
Assisting customers with the best customer service possible while servicing them there food for take out .