Resourceful Paralegal with a track record of high productivity and efficient task completion. Skilled in legal research, document drafting, technology, and case management. Strong communication, time management, and problem-solving abilities for delivering impactful support in fast-paced legal environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Remote IT Technician
Collegis Education - STL Staffing Solutions
Baldwin Park
12.2020 - Current
Responding to inquiries from potential clients as well as internal and external clients (Business to Business)
Outbound and Inbound support via chat, telephone, and email correspondence
Documenting and investigating common Windows & iOS system performance issues
Providing password resets and authorizing access to the system environments
Supporting users with network connectivity access
Administering network access
Tackling printer and PC issues, and escalating hardware problems as needed
Troubleshooting software and hardware issues through Bomgar remote sessions.
Remote Paralegal
Alex P Legal Services
Baldwin Park
05.2018 - Current
Intaking prospective client's inquiries
Researching forms for Civil litigation matters
Ensuring accurate data is entered during document preparation
Collaborating with attorneys and clients during the case process