Parish Grover
Greenville,NC
Summary
Associate of Applied Science degree in Information Technology with extensive experience across diverse environments. Five years in the restaurant industry, complemented by roles in office and retail settings. Proven ability to excel in fast-paced work environments, demonstrating a strong work ethic and adaptability. Committed to continuous learning and professional growth through new opportunities.
Overview
2026
2026
years of professional experience
Work History
Server/Shift Lead
The Mulberry House
2023 - Current
- Supervised staff, trained new hires, and ensured a positive work environment.
- Delivered exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery..
- Resolved customer complaints professionally to ensure satisfaction and repeat business.
Bartender/Server
Brook Valley Country Club
2022 - 2023
- Prepared and served a variety of alcoholic and non-alcoholic beverages efficiently.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted in managing inventory, tracking supplies, and placing orders as needed.
- Developed strong customer relationships through attentive service and personalized drink recommendations.
- Served multiple types of events with 150+ people, catering food and drinks out to guests.
Server
Olive Garden
2021 - 2022
- Provided exceptional customer service by attentively taking orders and addressing guest inquiries.
- Participated in team meetings focused on improving service standards and operational efficiency.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Receptionist
Executive Personnel Group
2021 - 2022
- Greeted visitors and directed them to appropriate personnel, enhancing guest experiences.
- Managed multi-line phone system, efficiently routing calls to departments.
- Scheduled appointments and maintained calendar for office operations, ensuring optimal time management.
- Assisted in processing incoming and outgoing mail, supporting administrative workflow.
Hostess
Texas Roadhouse
2020 - 2021
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system, optimizing table turnover and guest flow.
- Maintained cleanliness and organization of dining area for enhanced guest experience.
- Assisted servers during peak hours, improving service efficiency and teamwork.
Education
Associate of Applied Science - Information Technology
Beaufort County Community College
Washington, NC05.2025
Skills
- Strong work ethic
- Leadership
- Cash handling
- Guest engagement
- Hospitality
- Customer service
- Cleanliness standards
- Team collaboration
- Sales techniques
- Supply restocking
- Presentation skills
- Basic HTML
- CSS
- Windows
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Mac OS
Timeline
Server/Shift Lead
The Mulberry House
2023 - Current
Bartender/Server
Brook Valley Country Club
2022 - 2023
Server
Olive Garden
2021 - 2022
Receptionist
Executive Personnel Group
2021 - 2022
Hostess
Texas Roadhouse
2020 - 2021
Associate of Applied Science - Information Technology
Beaufort County Community College
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