Parker Brown
Pensacola,Florida
Summary
Personable and dedicated Customer Service Representative with extensive experience in Food and Customer Service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Busser
Sunset Grille - Secret Harbour
Pensacola, FL
04.2022 - 08.2022
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Notified manager of issues with equipment or breakage.
- Helped employees complete required activities during peak periods.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
Crew Member
McDonald's
Pensacola, FL
08.2020 - 03.2022
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
- Organized and restocked supplies to support operations and team productivity.
- Assisted patrons in making menu selections.
Busser/Food Runner
McGuire's Irish Pub
Pensacola, FL
05.2021 - 08.2021
- Cleared tables to maintain high turnover rate and minimize wait times.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Notified manager of issues with equipment or breakage.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
Education
Mechanical Engineering
The University of West Florida
Pensacola, FL05.2026
High School Diploma -
Escambia High School
Pensacola, FL05.2022
Skills
- Table Bussing
- Beverage Making and Delivery
- Physical Stamina
- Customer Satisfaction Promotion
- Decision Making
- Flexible and Adaptable
- Service-Oriented
- Teamwork and Collaboration
- Problem Detection and Resolution
- Customer Service
- Clear Communication
- Event Coordination
Timeline
Busser
Sunset Grille - Secret Harbour
04.2022 - 08.2022
Busser/Food Runner
McGuire's Irish Pub
05.2021 - 08.2021
Crew Member
McDonald's
08.2020 - 03.2022
Mechanical Engineering
The University of West Florida
High School Diploma -
Escambia High School
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