Parker Calltharp
IT Specialist
Conroe,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goal. I'm skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions.
Overview
3
3
years of professional experience
Work History
IT Specialist
Army National Guard
San Antonio, TX
10.2020 - Current
- Monitored systems in operation and input commands to troubleshoot areas.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Maintained systems to keep networks fully operational during peak periods.
- Configured hardware, devices, and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Used ticketing systems to manage and process support actions and requests.
RV Technician
Four Girls Rv Ranch
Willis, TX
09.2021 - 08.2022
- Communicated with customers, manufacturer representatives and company superiors to resolve recreational vehicle system and equipment problems.
- Provided customers with telephone-based recreational vehicle repair and replacement recommendations.
- Installed newly purchased equipment in recreational vehicles.
- Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
- Familiarized new employees with maintenance department practices and workflow.
- Interpreted equipment installation and electrical wiring diagrams and obtained materials necessary for project completion.
- Notified supervisor of factors that could delay work completion.
- Repaired cosmetic damage to areas such as walls and floors.
- Located and repaired frayed wiring, broken connections or incorrect wiring using ohmmeters or hand tools.
- Repaired plumbing or propane gas lines using caulking compounds and plastic or copper pipe.
Education
High School Diploma -
Troup High School
Troup, TX 08.2016 - 05.2020
Skills
Desktop support
Timeline
RV Technician
Four Girls Rv Ranch
09.2021 - 08.2022
IT Specialist
Army National Guard
10.2020 - Current
High School Diploma -
Troup High School
08.2016 - 05.2020
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