Parker Case
Louisville,KY
Summary
Driven and adaptive Baker/Shift Leader with a proven track record at Crumbl Cookies, enhancing customer satisfaction through exceptional service and high-quality baked goods. Skilled in cash handling and problem-solving, consistently resolving customer issues to maintain loyalty. Excelled in teamwork, collaboration, and inventory management, demonstrating strong verbal communication and decision-making abilities.
Overview
3
3
years of professional experience
Work History
Baker/shift Leader
Crumbl Cookies
Louisville Ky
10.2021 - Current
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
Education
Ballard High School
Louisville KY06.2023
Skills
Guest service
Strong verbal and written communication
Cash Handling
Decision-Making
Self-Motivated
Problem-Solving
Dependable and Responsible
Time management
Adaptive and creative
Teamwork and Collaboration
Timeline
Baker/shift Leader
Crumbl Cookies
10.2021 - Current
Ballard High School