Parker Horne
Flagstaff,AZ
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
6
6
years of professional experience
Work History
Manager
Tourist Home Cafe
Flagstaff
03.2021 - Current
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Server
Renaissance Assisted Living
Chandler, AZ
10.2018 - 01.2021
- Monitored dining room for cleanliness and proper set-up at all times.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Ensured that each guest was served courteously, quickly, and efficiently.
Dishwasher
Grubstak
10.2018 - 05.2019
- Operated commercial dishwashing machines efficiently.
- Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
- Sanitized surfaces after each use following standard sanitation practices.
Education
High School Diploma -
Basha High School
Chandler, AZ05-2020
Physical Education And Coaching
Coconino Community College
Flagstaff, AZSkills
- Managing and motivating employees to be productive and engaged in their work
- Demonstrated strong multitasking skills by managing multiple tables simultaneously, without compromising service quality
- Served food and beverages promptly, with focused attention to customer needs
- Worked with the POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
References
References available upon request.
Timeline
Manager
Tourist Home Cafe
03.2021 - Current
Server
Renaissance Assisted Living
10.2018 - 01.2021
Dishwasher
Grubstak
10.2018 - 05.2019
High School Diploma -
Basha High School
Physical Education And Coaching
Coconino Community College