Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and enjoys learning new skills.
Overview
3
3
years of professional experience
Work History
Operations Supervisor
Courier Express
Atlanta, GA
12.2024 - Current
Supervised daily operations and workflow for efficient package delivery and timely service.
Analyzed operational data to identify trends and implement strategic improvements.
Conducted regular safety inspections to ensure compliance with regulations.
Communicated with drivers to address issues and provide support.
Resolved customer inquiries related to driver services and logistics.
Monitored driver performance, evaluated customer feedback and provided guidance to ensure quality service delivery.
Human Resources Administration Support (Temporary Position)
Maxair Mechanical
Marietta, GA
09.2024 - 10.2024
Transferred files from one HR Software to another to maintain records of all the employees in the company.
In charge of documents containing confidential information and entrusted to protect these documents.
Reported to a supervisor with any questions or concerns regarding the software or files.
Performed daily tasks of updating and correcting employee records, primarily working independently.
Gameday Operations Intern
Asheboro ZooKeepers
Asheboro, NC
05.2024 - 08.2024
Organized and distributed promotional items to fans at games.
Inspected sporting venues prior to events to ensure safety standards were met.
Collaborated with marketing team to develop strategies for increasing ticket sales.
Provided support for special events by setting up equipment and supplies as needed.
Audited concession stands after games for accuracy of inventory levels.
Monitored crowd control procedures during games to ensure fan safety.
Planned program events, helping to coordinate special guests and volunteers, and implementing promotion strategies to garner attention.
Warehouse Packer
FedEx Ground
Woodstock, GA
05.2023 - 08.2023
Assisted in loading outgoing shipments onto delivery trucks and ensuring security of cargo loads.
Reported any damages or discrepancies observed during operations to supervisor.
Identified damaged or defective products upon receipt and reported them accordingly.
Maintained a safe work environment by always adhering to safety regulations.
Collaborated with team members to achieve daily production goals.
Education
Bachelor of Science - Sports Management
University of Georgia
Athens, GA
08.2024
Skills
Customer service understanding
Customer relations
Adaptability and Flexibility
Prioritization and Organization
Inventory Tracking
Decision-making skills
Operational analysis
Strategic planning
References
Rhonda Ryder, Elementary School Teacher, Bascomb Elementary School, Rhonda.ryder@cherokeek12.net, 770-696-7504
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