Parker Kershaw
Saint Charles
Summary
Results-driven Business Administration graduate with two years of internship experience across sales, human resources, and account management. Proven ability to manage and organize client accounts, support HR functions such as compensation reviews and benefits administration, and contribute to sales growth through cold calling, pipeline development, and client acquisition. Skilled in data tracking, customer service, and operational support. Strong interpersonal communicator and team player with leadership training experience and a passion for delivering value across departments. Ready to bring a well-rounded business skill set to a collaborative and fast-paced environment.
Overview
6
6
years of professional experience
Work History
Internship
Cintas Fire Protection
Lombard
05.2023 - 08.2024
- Created a tracking system on Excel to digitally organize and keep hold of all customer handwrites
- Kept track of new customer accounts by month on an Excel spreadsheet
- Revamped the Inventory board in the warehouse
- Made an Excel spreadsheet with a list and specific location of where every fire extinguisher is with one of our biggest customers
- Organized all the Hazardous Material Shipping Papers by route of each technician
- Uploaded old and new customer accounts on the software Perceptive 7 to keep hold of the accounts digitally
- Made successful business-to-business cold calls with the Sales Team
- Expanded the sales pipeline in Northern Illinois
- Went business-to-business in the field and gained new clients
- Worked with software Falcon and SAP
- Participated in HR meetings with leadership to review employee compensation structures, technician workload distribution, and benefits programs
- Assisted in reviewing and organizing confidential employee data related to compensation and benefit adjustments
Server
Salerno's Italian Restaurant
Saint Charles
08.2022 - 11.2022
- Welcoming and sitting diners comfortably in the dining section
- Collaborating with the kitchen and bar staff for prompt and correct delivery of orders
- Memorizing the menu and recommending appetizers, meals, and drinks from restaurant wine stock
Porter
Jaguar Land Rover Dealership
Hinsdale
01.2021 - 07.2021
- Performed cleaning and maintenance duties as directed.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Transported customers to their destination while their car was being serviced
Crew Member
Dairy Queen
Crown Point
03.2018 - 03.2020
- Completed day-to-day duties accurately and efficiently.
- Educated customers on menu items, product ingredients and nutritional values.
- Scrubbed and polished counters to remove debris and food.
Education
Bachelor of Science - Business Administration
Indiana State University
Terre Haute, IN12.2024
High School Diploma -
Crown Point High School
Crown Point, IN06.2020
Skills
- Customer Relationship Management (CRM)
- Business-to-Business (B2B) Sales
- Cold Calling & Lead Generation
- Pipeline Development
- Microsoft Excel & Data Tracking
- Inventory Management
- HR Support & Benefits Administration
- Compensation Analysis
- Conflict Resolution
- Time Management
- Organization & Attention to Detail
- Software: SAP
- Software: Perceptive 7
- Software: Falcon
- Strong Verbal & Written Communication
- Positive Team Player
- Problem Solving
- Adaptability in Fast-Paced Environments
- Leadership & Delegation
Accomplishments
- Dean’s list at Indiana State University
- Completed leadership training workshops
Activities
- Participated in group activities and discussions to practice teamwork and leadership skills.
- Engaged in role-playing exercises to handle conflict resolution or decision-making scenarios.
- Learned strategies for motivating teams, delegating tasks, and managing change effectively.
References
References available upon request.
Timeline
Internship
Cintas Fire Protection
05.2023 - 08.2024
Server
Salerno's Italian Restaurant
08.2022 - 11.2022
Porter
Jaguar Land Rover Dealership
01.2021 - 07.2021
Crew Member
Dairy Queen
03.2018 - 03.2020
Bachelor of Science - Business Administration
Indiana State University
High School Diploma -
Crown Point High School
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