Parker Lane
Cary,NC
Summary
Results-driven young professional prepared for dynamic roles in customer interaction and operational support. Proven ability to enhance guest satisfaction and maintain smooth operations in fast-paced environment. Reliable team player known for adaptability and commitment to achieving results.
Overview
4
4
years of professional experience
Work History
Outside Services
Lochmere Golf & Country Club
05.2023 - Current
- Maintained fleet of 73 EZ-Go golf carts (clean, charge and monthly maintenance), pull out for guests and put away.
- Monitored driving range and ball machine to maintain proper levels of balls and picks during operating hours. Clean/Hand pick each week and inspect balls for damage and discard if necessary.
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Maintained cleanliness and organization of outdoor areas (water coolers, half-way house and trash), ensuring a pleasant environment for guests.
- Assisted in setting up and breaking down event spaces, demonstrating efficiency in time management.
- Collaborated with team members to enhance service delivery during peak operational hours.
Summer Golf Camp Counselor
North Carolina State University Club
05.2021 - 08.2022
- Facilitated daily camp activities, ensuring safe and engaging experiences for participants.
- Assisted in organizing golf drills and games, promoting skill development among campers.
- Provided support to lead counselors, adapting to varying group dynamics and needs.
- Monitored camper behavior, fostering a positive and respectful environment throughout sessions.
Education
BBA - PGA Golf Management
Campbell University
Buies Creek, NC12-2029
Skills
- Excellent customer service
- Strong teamwork
- Professionalism and work ethic
- Safety awareness
- Initiative and self-motivation
- Passion for the golf industry
Timeline
Outside Services
Lochmere Golf & Country Club
05.2023 - Current
Summer Golf Camp Counselor
North Carolina State University Club
05.2021 - 08.2022
BBA - PGA Golf Management
Campbell University