PARKER MERRIT LIND
Stevens Point,WI
Summary
Quality-driven professional with extensive experience in facility management, recognized for enhancing productivity and ensuring efficient task completion. Expertise in strategic planning, operations oversight, safety compliance, and sustainability initiatives. Proven ability to communicate effectively and foster collaboration, driving team consensus and organizational advancement. Committed to supporting team success and delivering measurable results.
Overview
26
26
years of professional experience
Work History
Production and Facilities Manager
Ruby Coffee Roasters
Nelsonville, WI
01.2020 - Current
- Oversaw inventory management of facility supplies and materials used in daily operations.
- Established department goals and deadlines.
- Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
- Monitored facility operations to ensure adherence to safety regulations and compliance with applicable laws.
- Maintained records of payments, vendor pricing, energy usage and activity reports.
- Led continuous improvement initiatives for procedures and operations.
Customer Support Specialist
Skyward
Stevens Point, United States
01.2018 - 12.2020
- Ensured customer satisfaction through effective communication skills and problem resolution techniques.
- Identified areas of improvement in existing processes or procedures used for providing support services.
- Applied consultative approach to collect information on customer service, account and technical concerns.
- Prioritized workloads to meet customer needs and maintain established deadlines in fast-paced environment.
- Collected, analyzed and reported on data for use in operational planning.
Assistant General Foreman
Asplundh Tree Expert
, Wisconsin
01.2016 - 01.2018
- Coordinated daily operations for tree trimming and maintenance projects.
- Implemented safety checks to reduce risks during tree removal activities.
- Developed strategies to maximize efficiency while minimizing costs associated with labor and materials.
- Ensured compliance with applicable laws governing workplace safety, labor practices.
Supervisor
Badger Unified Cooperative Services
, Wisconsin
01.2015 - 01.2016
- Supervised team to ensure compliance with safety and quality standards.
- Coordinated daily schedules to optimize workflow and resource allocation.
- Trained new employees on operational procedures and best practices.
- Facilitated communication between departments to streamline operations effectively.
Foreman Line Clearance Technician
Asplundh Tree Expert Company
, Wisconsin
01.2008 - 01.2015
- Established expectations and motivated crews to consistently meet or beat goals.
- Managed workers at various experience levels in construction and restoration projects.
- Planned and managed manpower and resource requirements to support project activities.
- Developed and implemented safety protocols for the team.
Laborer
Triple K Tree Service
Stevens Point, United States
01.2005 - 01.2008
Cook/Banquet Set-up/Banquet Server
Holiday Inn
Madison, United States
01.2003 - 01.2004
Cook/Front Staff
Culver's Family Restaurant
Stevens Point, United States
01.2000 - 01.2002
Temporary Employee Step 1
United States Postal Service
Rothschild, United States
01.2004
Education
B.A. - Business with concentration in Finance
University of Phoenix
Phoenix, AZ01.2015
A.A. - Business
University of Phoenix
Phoenix, AZ01.2012
H.S. - General
Stevens Point Area Senior High
Stevens Point, WI01.2003
Skills
- Leadership and supervision
- Problem solving
- Planning and organizing
- Instructional strategies
- Staff training and development
- Time management
- Performance evaluation
- Inventory management
- Customer service excellence
- Team motivation and leadership
- Safety training and awareness
- Data management
- Supply chain management
- Member development programs
- Labor law compliance
- Employee relations
- Environmental regulations compliance
- Accident reporting and safety protocols
- CPR and first aid certification
- Document preparation and presentation
- Task scheduling and milestone tracking
- Job performance evaluation
- Goal setting strategies
- Hazardous materials regulations compliance
Affiliations
- International Brotherhood of Electrical Workers (IBEW 2150), 2008
- Stevens Point Adult Hockey
References
References available upon request.
Timeline
Production and Facilities Manager
Ruby Coffee Roasters
01.2020 - Current
Customer Support Specialist
Skyward
01.2018 - 12.2020
Assistant General Foreman
Asplundh Tree Expert
01.2016 - 01.2018
Supervisor
Badger Unified Cooperative Services
01.2015 - 01.2016
Foreman Line Clearance Technician
Asplundh Tree Expert Company
01.2008 - 01.2015
Laborer
Triple K Tree Service
01.2005 - 01.2008
Temporary Employee Step 1
United States Postal Service
01.2004
Cook/Banquet Set-up/Banquet Server
Holiday Inn
01.2003 - 01.2004
Cook/Front Staff
Culver's Family Restaurant
01.2000 - 01.2002
B.A. - Business with concentration in Finance
University of Phoenix
A.A. - Business
University of Phoenix
H.S. - General
Stevens Point Area Senior High
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