Summary
Overview
Work History
Education
Skills
Timeline
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Parker Mitchell

Syracuse,NY

Summary

Dynamic and detail-oriented professional with extensive experience at Dunkin, excelling in problem-solving and team leadership. Proven track record in enhancing customer satisfaction and operational efficiency. Skilled in cash handling and menu memorization, fostering a positive work environment while mentoring staff for career growth. Committed to maintaining high standards of service and safety.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
06.2024 - 06.2025
  • Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
  • Used POS system to accurately enter orders and process payments.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Resturant Manager

Dunkin
03.2021 - 05.2024
  • Oversaw daily operations, ensuring compliance with health and safety standards.
  • Monitored inventory levels, coordinating timely restocking to minimize shortages.
  • Fostered a positive work environment, promoting teamwork and employee retention initiatives.
  • Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.

Education

High School Diploma -

Solvay High School
Syracuse
06.2021

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Active listener
  • Decision-making
  • Excellent memory
  • Menu memorization

Timeline

Barista

Starbucks
06.2024 - 06.2025

Resturant Manager

Dunkin
03.2021 - 05.2024

High School Diploma -

Solvay High School