Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Interim Assisstant Manager
Tractor Supply Company
04.2023 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Execute the freight process and delegate the team to meet the stores needs
Team Leader 1
Tractor Supply Company
01.2022 - 04.2023
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Built strong relationships with customers through positive attitude and attentive response.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Set advertising and increase sales by driving GURA.
Team Leader 2
Tractor Supply Company
05.2021 - 12.2021
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Built strong relationships with customers through positive attitude and attentive response.
Worked with team to identify areas of improvement and devised solutions based on findings.
Execute price changes and clearance price changes twice weekly to drive sales
Produce Department Manager
Walmart
01.2020 - 11.2020
Assisted customers with produce questions.
Selected items for specials and marked down items to reduce losses.
Maintained produce display, and prep and storage areas in clean and orderly condition.
Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.