Parker Pridgen

• Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
• Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement
• Experience executing daily/weekly workload to support business priorities and deliver on sales goals

As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Create a welcoming experience by authentically greeting all guests
• Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
• Engage with guests in a genuine way, which include asking questions to better understand their specific needs
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
• Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target
• Be knowledgeable of GM areas to ensure sales floor is zoned, in stock and accurately signed and priced for guests
• Acknowledge guests as you complete workload with minimal guest disruption; partner with leadership to prioritize daily workload based on business and guest needs
• Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
• Execute inbound, replenishment, backroom and signing processes for GM areas
• Execute processes including pricing, presentation sets, and inventory accuracy as directed by your leader for all areas
• Understand how operational procedures, like planogram (POG) ties, product capacities and salesfloor quantities impact shortage, profitability, in store replenishment and inventory accuracy
• Operate power equipment only if certified
• Follow processes accurately with attention to detail, monitor own progress
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
• Support guest services such as back-up cashier, and digital fulfillment processes and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws
• All other duties based on business needs

POSITION SUMMARY:

The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, and direction to customers.

ESSENTIAL FUNCTIONS:

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Insures a pleasant and productive shopping experience for all customers
• Demonstrates product to customers.
• Replenishes product on shelves as required per
  Merchandising guidelines.
• Remains Product "expert" through ongoing product knowledge training.
• Remains knowledgeable of advertised sales; maintains pricing and signing.
• Assists with "Seasonal" floor merchandise moves.
• Restocks merchandise as required.
• Keeps work area clean, neat and well stocked with supplies.
• Follows all Company Policies and Procedures.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
• identifying and evaluating customers' needs,
• making product recommendations based off of this analysis,
• promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
• ALL OTHER DUTIES AS ASSIGNED