Parker Solberg
Sweet Home,OR
Summary
Detail-oriented and compassionate professional with proven track record of supporting diverse individuals and teams. Skilled in managing records, coordinating schedules, and proving exceptional costumer service. self-motivated and adept at problem-solving, with strong communication and relationship building abilities. Eager to leverage organizational expertise and people skills in administration assistant role to enhance efficiency and support team success.
Overview
7
7
years of professional experience
Work History
CNA
Oregon Veterans Home Lebanon
Lebanon, OR
05.2024 - Current
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Answered patient call lights promptly and responded to requests appropriately.
- Reported changes in patient conditions to registered nurse or physician.
- Documented patient care services by charting in designated areas.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
CNA
Career Staffing Unlimited
Corvallis, OR
01.2024 - Current
- Maintained accurate and timely patient records, ensuring seamless communication with the healthcare team.
- Assisted with scheduling and coordination of daily activities, improving workflow and efficiency.
- Provide high-quality support to diverse individuals, adapting to unique needs with patience and care.
- Utilized strong interpersonal skills to enhance client satisfaction and resolve issues.
DSP
DSP connection
Salem, OR
04.2023 - Current
- coordinated appointments, transportation, and community outings, ensuring timely and organized execution.
- Documented detailed client updates for team review.
- Fostered trusting relationships with clients and families through clear communications and empathy.
- Supported administrative tasks, including activity planning and record-keeping, to meet individual needs.
DSP
Premier community support
Corvallis, OR
04.2023 - 11.2023
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Developed a strong and trusting rapport with patients and families to facilitate smooth, quality care.
- Aided with mobility and independence for disabled individuals, and continually monitored for safety.
- Employed creative problem-solving to address client needs and improve daily living.
- Using many forms of communication to understand what my clients' needs and wants are.
Lead Teller
KeyBank
Lebanon, OR
03.2022 - 03.2023
- Served as the first point of contact for clients, creating positive first impressions through friendly and professional customer service.
- Utilized Excel spreadsheets to comply with audit responsibility.
- Complied with applicable banking laws and regulations, following the company's security and operational procedures.
- Researched, troubleshot, and resolved customer and internal inquiries to maintain satisfaction levels.
- Managed branch email, handed escalated inquiries to maintain satisfaction.
- Managed the amount of cash in the bank by ordering and shipping out money.
- I ensured that we had the correct amount of supplies by completing the orders.
DSP
KIDS NW
Lebanon , OR
03.2021 - 03.2022
- Maintained clean and well-organized environment for client happiness and safety.
- Transported clients to doctor's appointments and errands.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Built strong and trusting rapport with clients and loved ones.
- Recorded client status progress and challenges in logbooks and reports.
Warehouse Associate
beauty bros
Lebanon, OR
11.2017 - 10.2020
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Arranged items on store racks and shelves, checking correct location and prices.
- Navigated lift trucks safely to move items throughout warehouse.
Caregiver
The Oaks Nursing Home
Lebanon, OR
07.2020 - 09.2020
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Assisted patients with daily personal hygiene.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Education
High School Diploma -
Lebanon High School
Lebanon, OR04.2020
Skills
- Transportation
- Self motivated
- Using patience to work with difficult clients
- using creativity to solve problems
- Fast learner
- People skills
- Relationship building
Timeline
CNA
Oregon Veterans Home Lebanon
05.2024 - Current
CNA
Career Staffing Unlimited
01.2024 - Current
DSP
DSP connection
04.2023 - Current
DSP
Premier community support
04.2023 - 11.2023
Lead Teller
KeyBank
03.2022 - 03.2023
DSP
KIDS NW
03.2021 - 03.2022
Caregiver
The Oaks Nursing Home
07.2020 - 09.2020
Warehouse Associate
beauty bros
11.2017 - 10.2020
High School Diploma -
Lebanon High School
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