Overview
Work History
Education
Skills
Certification
Languages
Volunteer Experience
References
Languages
Timeline
Generic

KATHERINE SOTOMAYOR

Raymore,Missouri

Overview

23
23
years of professional experience
1
1
Certification

Work History

CNA

Zack Group LLC
Overland Park, Kansas
02.2020 - Current
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
  • Completed daily documentation and charts regarding patient care and input.

OWNER

Argos Development LLC
Raymore, United States
01.2019 - Current
  • Managed the daily operations related to customer service, inventory management, and marketing.

Direct Support Professional

Northwest Community Center
Independence, Missouri
04/16/24 - Current
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Used approved crisis intervention techniques in emergency situations.
  • Transported clients to doctor's appointments and errands.
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Reported changes in client condition to administrators, facilitating nursing intervention.

OFFICE ADMINISTRATIVE ASSISTANT

Heartland Architectural Stone
Belton, Missouri
02.2021 - 01.2022
  • Managed office operations and procedures, including filing systems, mail flow, and data entry.

SERVER/NA/CNA

Brookdale Senior Living
Raymore, Missouri
11.2019 - 07.2021
  • Used good communication skills to reduce guest dissatisfaction
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.

OFFICE ASSISTANT

Arctic Start of Texas
Pantego, Texas
11.2010 - 02.2015
  • Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
  • Greeted visitors in a professional manner and provided assistance when necessary.

ASSISTANT STORE MANAGER

Taco Bueno Corp
Arlington, Texas
05.2001 - 10.2010
  • Managed day-to-day operations including scheduling shifts, assigning tasks
  • Resolved customer complaints efficiently while maintaining excellent customer service.

COMMUNICATION SCIENCE AND GRAPHIC DESIGNER

Instituto Superior Tecnologico del Note
Trujillo, Peru
- 07.1995

Education

Technitian - Certified Medication Technitian

MEDS
Independence, Missouri
07-2024

Skills

  • Patient Care
  • Complex Problem-Solving
  • Feeding Assistance
  • Basic Life Support
  • Compassion and Empathy
  • Attention to Detail
  • Adaptability and Flexibility
  • Problem Solving
  • Active Listening
  • Infection Control
  • Bathing Assistance
  • Maintaining Confidentiality
  • Medical Terminology
  • Stress Management
  • Professionalism
  • Conflict Resolution
  • Patient Transfers
  • Multitasking Abilities
  • Toileting Assistance
  • Time Management
  • Vital Signs Monitoring
  • Teamwork and Collaboration
  • HIPAA Compliance
  • Catheter Care
  • CNA Certification
  • Data Entry
  • Database Management
  • Invoice Processing
  • Calendar Management
  • Administrative Support
  • Office Administration
  • Supply Management
  • Customer Service
  • Documentation and Reporting
  • Prioritizing Work
  • Mail Sorting and Distribution
  • Office Supplies Management
  • Client documentation
  • Transportation
  • Behavioral Management
  • Patient Management
  • Progress Documentation
  • ADL support
  • Direct Patient Care
  • Client Transportation
  • Compassionate Caregiving
  • First aid and safety
  • Charting and documentation
  • Infection control procedures
  • First-aid and CPR
  • Crisis Management
  • Behavior redirection
  • Client Support
  • Adaptive equipment use
  • Patient Assessments
  • Medication Administration

Certification

  • Graphic designer
  • Certified Nurse Assistant

Languages

SPANISH

Volunteer Experience

  • VACATION BIBLE SCHOOL TEACHER, St Sabina Catholic Church, Belton, Missouri, 04/2021, 08/2022, Encouraged student participation by utilizing creative approaches such as games, songs, stories.
  • Motivated students through praise and recognition for accomplishments achieved during class activities.
  • Created a positive environment which was conducive to learning among children enrolled in Vacation Bible School program.

References

  • ROSA SACO, Direct Care Worker, NWCS - Friend, (469) 559-8982, rochysaco@gmail.com
  • JORGE CHAVEZ, Maintenance Technician, Apartments - Friend, (816) 328-5683, jchavez@boartlongyear.com

Languages

Spanish
Full Professional

Timeline

OFFICE ADMINISTRATIVE ASSISTANT

Heartland Architectural Stone
02.2021 - 01.2022

CNA

Zack Group LLC
02.2020 - Current

SERVER/NA/CNA

Brookdale Senior Living
11.2019 - 07.2021

OWNER

Argos Development LLC
01.2019 - Current

OFFICE ASSISTANT

Arctic Start of Texas
11.2010 - 02.2015

ASSISTANT STORE MANAGER

Taco Bueno Corp
05.2001 - 10.2010

Direct Support Professional

Northwest Community Center
04/16/24 - Current

COMMUNICATION SCIENCE AND GRAPHIC DESIGNER

Instituto Superior Tecnologico del Note
- 07.1995

Technitian - Certified Medication Technitian

MEDS
  • Graphic designer
  • Certified Nurse Assistant

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KATHERINE SOTOMAYOR