Parker A. Dean

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• Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
• Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options.
• Adapted communication style based on individual client preferences, resulting in improved rapport and higher satisfaction levels.
• Contributed to team success by sharing best practices on sales techniques, product knowledge, and customer service skills with fellow agents.
• Utilized advanced analytical skills to evaluate risk factors and assess appropriate coverage levels for individual client situations.

• Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
• Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
• Evaluated competitors' products and services to gain competitive advantage.
• Finalized sales and collected necessary deposits.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.