Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate
Parmit Shah

Parmit Shah

Milpitas,CA

Summary

Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

SALES PLUS PHONE REPAIR

Cricket Wireless
Milpitas, CA
03.2021 - 05.2022
  • Erased user data, debugged application issues and refurbished devices for resale.
  • Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
  • Completed quality and fraud inspections on cell phones.
  • Specialized in repairing [Type] phones and frequently worked on other manufacturer models.

Sales Technician

Frys Electronic
San Jose, CA
02.2018 - 02.2020
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.

Compputer Repair

GekK
Fremont, CA
03.2018 - 05.2019
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Maintained inventory of repair supplies and ordered parts.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.

Education

Bachelor of Science - Computer And Information Systems Security

University of California, Berkeley
Berkeley, CA
09.2020

Skills

  • Basic Mathematical Abilities
  • Quality Improvement
  • Bug Fixes
  • Data Architecture
  • laptop PC Support
  • Hardware Fix and support
  • Remote support

Certification

Udemy

certification of IT HELP DESK PROFESSIONAL

Timeline

SALES PLUS PHONE REPAIR

Cricket Wireless
03.2021 - 05.2022

Compputer Repair

GekK
03.2018 - 05.2019

Sales Technician

Frys Electronic
02.2018 - 02.2020

Bachelor of Science - Computer And Information Systems Security

University of California, Berkeley
Parmit Shah