Parnell Duverger
Pompano Beach,FL
Summary
Detail-oriented Licensed Health and Life Insurance Agent with extensive experience in customer service and operations across various sectors, including food service and retail fulfillment. Demonstrated ability to enhance accuracy and efficiency while ensuring customer satisfaction in fast-paced environments.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Independent delivery driver
Uber Eats
Coral Springs, Florida
03.2024 - Current
- Coordinated time-sensitive routes, optimizing delivery schedules for reliability and efficiency.
- Managed independent delivery operations to ensure timely and accurate order fulfillment for customer satisfaction.
- Provided professional and customer focused service during deliveries.
- Maintained professional communication with customers and partner locations to enhance service experience.
- Demonstrated strong time management, adaptability, and problem solving in real world conditions.
Fulfillment Expert (Pacesetter)
Target
Coral Springs, Florida
11.2022 - Current
- Process and fulfill customer orders with a strong focus on accuracy, efficiency, and customer satisfaction.
- Consistently meet productivity and performance goals in a fast paced environment.
- Serve as a Pacesetter by supporting team operations and helping maintain workflow standards during high volume periods.
- Demonstrate strong time management, attention to detail, and problem solving skills.
- • Collaborate with team members to ensure timely order completion and a positive customer experience.
Education
Some College (No Degree) - Management Information Systems
Broward College
Fort Lauderdale, FLSkills
- Order fulfillment
- Route optimization
- Time management
- Efficiency
- Customer service
- Reliability
- Adaptability
- Leadership (informal)
Certification
- Health insurance license
- Life insurance license
- E/O Coverage
Timeline
Independent delivery driver
Uber Eats
03.2024 - Current
Fulfillment Expert (Pacesetter)
Target
11.2022 - Current
Some College (No Degree) - Management Information Systems
Broward College