Overview
Work History
Education
Skills
Honors Awards
Timeline
Generic

Paromeeta Basuthakur

Collegeville,PA

Overview

8
8
years of professional experience

Work History

Account Executive/ Community Manager

Evolve Energy Group
Philadelphia
06.2021 - Current
  • Met with customers in-store and out at site locations
  • Provided customers with information about company equipment and solar systems
  • Demonstrated company solar products in a working environment
  • Gathered information to accurately identify the customer's solar needs
  • Selected solar energy products and systems to best suit the customer's needs
  • Prepared or reviewing designs for the customer's solar installation
  • Created fully customized energy packagers for large-scale solar installations
  • Provided customers with quotes, sales orders, shipping information, and tax credit information
  • Provided after-sales service including courtesy calls and site visits
  • Followed up on sales quotes from other members of the sales team
  • Performed research on current benchmark trends and audience preferences
  • Designed and implement social media strategy to align with business goals
  • Set specific objectives and report on ROI
  • Generate, edit, publish and share engaging content daily (e.g
  • Original text, photos, videos and news)
  • Collaborated with other teams, like marketing, sales and customer service to ensure brand consistency
  • Communicated with followers, respond to queries in a timely manner and monitor customer reviews
  • Oversaw social media accounts' design (e.g
  • Facebook timeline cover, profile pictures and blog layout)
  • Suggested and implement new features to develop brand awareness, like promotions and competitions
  • Stay up-to-date with current technologies and trends in social media, design tools and applications.

Data Entry/Administrative Assistant

Upwork.com
Philadelphia
06.2016 - Current
  • Answered and directed phone calls
  • Organized and scheduled meetings and appointments
  • Produced and distributed correspondence memos, letters, faxes and forms
  • Assisted in the preparation of regularly scheduled reports
  • Developed and maintained a filing system
  • Prepared source data for computer entry by compiling and sorting information; establishing entry priorities
  • Processed customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution
  • Entered customer and account data by inputting alphabetic and numeric information
  • Maintained data entry requirements by following data program techniques and procedures
  • Entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data
  • Tested customer and account system changes and upgrades by inputting new data; reviewing output
  • Secured information by completing data base backups
  • Maintained operations by following policies and procedures; reporting needed changes
  • Maintained customer confidence and protects operations by keeping information confidential
  • Contributed to team effort by accomplishing related results as needed.

Information Technology Intern

IBM
Reading
08.2017 - 12.2017
  • Performed routine operational support, maintenance and system configuration
  • Worked in Agile, collaborative environment to build, deploy, configure, and maintain systems
  • Worked with development teams to enable a continuous integration environment that sustains high productivity levels and emphasizes defect prevention techniques
  • Designed and implemented tools for automated deployment and monitoring of multiple environments
  • Troubleshooted and resolve issues in development, test and production instances
  • Solved problems, debugging; and designing & implementing solutions to complex technical problems
  • Familiar with operating systems such as Linux, Windows, iOS and Android.

Education

Bachelors of Information Science and Technology -

College of Information Sciences and Technology, The Pennsylvania State University
12.2017

Skills

  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, Excel and One Note)
  • Proficient SQL, SAP, Access, Data Mining, Gelphi, Tableau, VBA, ER Modeling
  • PYTHON
  • JAVA

Honors Awards

  • Chancellor's Award Fall 2013- Spring 2014
  • President's Academic Excellence Award January 2014

Timeline

Account Executive/ Community Manager

Evolve Energy Group
06.2021 - Current

Information Technology Intern

IBM
08.2017 - 12.2017

Data Entry/Administrative Assistant

Upwork.com
06.2016 - Current

Bachelors of Information Science and Technology -

College of Information Sciences and Technology, The Pennsylvania State University

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Paromeeta Basuthakur