Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Parth Parekh

Monmouth Junction,NJ

Summary

Accomplished sales executive at AT&T, boasting a track record of leading district sales with $4M in retail products sold since 2021. Looking for a new challenge in tech sales, and hoping to expand my sales skills so I can serve customers of all backgrounds and various business types.

Overview

8
8
years of professional experience

Work History

Team Lead, Retail Sales

AT&T
01.2021 - Current
  • Lead sales representative in the entire district, with $4M of retail sales products sold since 2020.
  • 3x President's Club winner (Over 120% to quota since 2022).
  • Interviewed, hired, and trained 15+ new sales associates, while also taking on increasing managerial responsibility.

Customer Service Representative

AT&T
01.2020 - 12.2020
  • Utilized technology such as Gainsight and Salesforce to document, queue, and escalate customer cases accordingly.
  • Helped sustain 91% revenue retention rate, adding an incremental $500k to company margins.

Senior Sales Associate

AT&T
01.2016 - 12.2019
  • Consistently exceeded annual sales targets, while also handling and escalating customer cases.
  • Assisted store manager in openings, closings, and other administrative duties.
  • Guided the development of sales training and employee onboarding procedures.

Education

Master of Arts - Computer Graphic Design

Katherine Gibbs Institute
Melville, NY
06.2005

Bachelor of Science - Computer Science

New York Institute of Technology
New York
06.2002

Skills

  • Microsoft Office
  • Google Apps
  • Salesforce
  • Gainsight
  • Public Speaking
  • Process Driven
  • Product Expertise
  • Sales Life Cycle
  • CRM Technology
  • Retail Store Management
  • Cashier Point of Sales Software

Languages

English
Full Professional
Hindi
Professional Working
Gujarati
Full Professional
Spanish
Limited Working
Punjabi
Professional Working

Accomplishments

  • Temporary supervision of 5+ team members during COVID - managed to help our customer service team record the best quarter of performance since the inception of the team.

Timeline

Team Lead, Retail Sales

AT&T
01.2021 - Current

Customer Service Representative

AT&T
01.2020 - 12.2020

Senior Sales Associate

AT&T
01.2016 - 12.2019

Master of Arts - Computer Graphic Design

Katherine Gibbs Institute

Bachelor of Science - Computer Science

New York Institute of Technology

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Parth Parekh