Francis Reyes
Bakersfield,CA
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Retail Sales Consultant
AT&T
05.2024 - Current
- Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
- Analyzed daily sales reports to identify best-selling items and adjusted merchandising plans accordingly for maximum impact.
- Established partnerships with local businesses to promote products through cross-promotions or joint events effectively.
- Optimized pricing strategies based on market research data leading to better profit margins without compromising competitiveness.
Inside Sales
Valley Construction Supply Inc
05.2023 - 02.2024
- Built rapport with clients by providing quality customer service and problem solving
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Set price book to increase stock and product knowledge
- Streamlined inventory management to eliminate the need for stock replenishment
- Established personal connections with customers, exceeding customer service expectations
- Communicated with customer support for clarity on questions that were not answered in the online FAQs
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
Material Handler
The Hillman Group
03.2022 - 03.2023
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Manual Laborer
Western Nutrients
01.2021 - 08.2021
- Completed physically demanding tasks efficiently while maintaining high levels of energy throughout the workday.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Job Coach
New Options
04.2018 - 12.2020
- Working with adults with learning disabilities to see if they would like to learn how to build a business or prepare them for the workforce.
- We work with them to teach them skills to better prepare them for jobs that require it.
Education
High school diploma -
Frontier High School
Bakersfield, CA05.2013
Skills
- Pallet Jack
- Shipping & Receiving
- Warehouse Experience
- Materials Handling
- Microsoft Word
- Quality Inspection
- Load & Unload
- Packaging
- Forklift
- Order Picking
- Order Picker
- Business coaching
- Inside Sales
- Communication skills
- Computer skills
- Workforce development
- Case management
- Working with people with developmental disabilities
- Social work
- Time management
- Microsoft Office
- Customer service
- Meal preparation
- Cooking
- Working with people with autism
- Sales strategy development
- Marketing
- Sales target achievement
- Store operations
Certification
- Forklift Certification
- CDL A
Languages
Tagalog
Full Professional
Timeline
Lead Retail Sales Consultant
AT&T
05.2024 - Current
Inside Sales
Valley Construction Supply Inc
05.2023 - 02.2024
Material Handler
The Hillman Group
03.2022 - 03.2023
Manual Laborer
Western Nutrients
01.2021 - 08.2021
Job Coach
New Options
04.2018 - 12.2020
High school diploma -
Frontier High School
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