Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diego Gracia

Montgomery,IL

Summary

As a Lead Retail Sales Consultant with a proven track record at Xfinity, excelling in sales target achievement and team building. I leverage advanced product knowledge and critical thinking, I consistently surpass goals while mentoring my teammates to enhance performance and customer satisfaction. I am also committed to driving results through effective coaching and strategic sales initiatives.

Overview

3
3
years of professional experience

Work History

Lead Retail Sales Consultant

Comcast, Xfinity
08.2022 - Current
  • Exceeding sales quotas and goals by demonstrating my ability to identify opportunities to recommend additional services.
  • Training new and current sales associates on product knowledge and sales techniques.
  • Establishing a rapport and building a strong relationship with both new and existing customers.
  • Showcasing leadership skills such as mentoring, coaching, and influencing my team members.
  • Adjusting quickly and having advanced product knowledge with current and future promotions.
  • Prioritizing tasks, and managing workload to complete tasks efficiently.

Mobile Expert

T-Mobile
04.2022 - 07.2022
  • Assisted customers with product selection and troubleshooting mobile device issues.
  • Demonstrated knowledge of products, services, and promotions to enhance customer engagement.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkout experiences.
  • Increased customer satisfaction by providing expert advice on mobile devices and plans.
  • Managed inventory effectively, ensuring stock levels were maintained at optimal levels for peak business periods.

Education

Oswego High School
4250 IL-71, Oswego, IL 60543

No Degree -

Waubonsee Community College
Sugar Grove, IL 60554

Skills

  • Sales team leadership
  • Advanced product knowledge
  • Time management
  • Sales strategy development
  • Team building
  • Coaching and mentoring
  • Sales target achievement
  • Driven work ethic
  • Customer service
  • Critical thinking
  • Decision-making

Languages

English
Spanish

Timeline

Lead Retail Sales Consultant

Comcast, Xfinity
08.2022 - Current

Mobile Expert

T-Mobile
04.2022 - 07.2022

Oswego High School

No Degree -

Waubonsee Community College

Similar Profiles

CREATE PROFILE