Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

PARVEEN KUMAR

Cambridge,ON

Summary

Self-motivated professional with solid credentials in Information Technology; committed to deliver excellent services within a well-reputed firm. Hands-on experience in delivering preventive maintenance services, repairing computer hardware and IT equipment. Adapt at creating field reports, configuring routers and switches, finding faults, and supporting helpdesk. Ability to develop network and security solutions and support firewall environments in line with IT security policy. Proven expertise in disaster recovery, contingency planning, firmware upgrade, configuration & deployment, network security, operational/IT support, and issues troubleshooting.

Overview

2
2
years of professional experience
1
1
Certification

Work History

level technical support

Veracious creators PVT.LTD
07.2022 - Current
  • Provided first-, to end users on proprietary software and applications, including installation, basic usage, and appropriate service level to warranty
  • Offered troubleshooting of connectivity issues across networks such as Wi-Fi, and cellular.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Performed troubleshooting techniques over the phone or via web messenger to identify and resolve issues
  • Troubleshoot connected devices issues such as network storage devices and printers.

Academic

Conestoga College
, Canada
09.2017 - 12.2018
  • Information Technology Network Security
  • Worked with latest cloud technologies in AWS using Ec2 and deploy virtual machines over cloud
  • Worked with TKINTER to develop user interface for host applications and socket programming
  • Hands on experience in writing automation scripts for data scraping and processing
  • Contributed In redistribution and route filtering, aggregation, summarization, and security to streamline all operations
  • Upgraded firmware for Cisco switches by using TFTP server
  • Monitored network performance with network traffic analyzer with Wireshark and TCP-dump
  • Executed VPN to establish secure connections via utilizing Linux and Cisco Routers then verified VPN
  • Managed Windows Active Directories and Implemented security policies on Microsoft Server 2012.

Education

Graduate Certificate - Information Technology Network Security

Conestoga College
Cambridge, ON
12.2018

Graduate Certificate - Wireless Network Infrastructure

Conestoga College
Kitchener, ON
04.2018

Bachelor of Information Technology -

Kurukshetra University
Kurukshetra
2015

Skills

  • User Support and Troubleshooting
  • Technical Troubleshooting
  • Service Schedule Coordination
  • Microsoft Windows and Office
  • Programming Languages: Java,, Python
  • Linux Environments
  • Developing Technical Solutions
  • Virtualization

Accomplishments

  • Internetwork Security Mechanisms: Used security techniques like IPS, VPN, AAA and Radius Server, Port Security and Access list. By implementing all these security methods, a LAN network can be secured up to 80 %
  • Tic-Tac-Toe: Writes a full scaled program using Integrated development environment visual studio. Reduce the code by using functions to reduce repeated codes
  • Smart Dustbin: Created Dustbin with a microprocessor and ultrasonic sensors to Make waste disposal process more dynamic by taking the output from sensors and sending it to a cellular network


Certification

  • Cisco Certified Network Associate, Cisco
  • Certified Entry-Level Python Programmer, Python Institute

Timeline

level technical support

Veracious creators PVT.LTD
07.2022 - Current

Academic

Conestoga College
09.2017 - 12.2018

Graduate Certificate - Information Technology Network Security

Conestoga College

Graduate Certificate - Wireless Network Infrastructure

Conestoga College

Bachelor of Information Technology -

Kurukshetra University
PARVEEN KUMAR