Self-motivated professional with solid credentials in Information Technology; committed to deliver excellent services within a well-reputed firm. Hands-on experience in delivering preventive maintenance services, repairing computer hardware and IT equipment. Adapt at creating field reports, configuring routers and switches, finding faults, and supporting helpdesk. Ability to develop network and security solutions and support firewall environments in line with IT security policy. Proven expertise in disaster recovery, contingency planning, firmware upgrade, configuration & deployment, network security, operational/IT support, and issues troubleshooting.