Parvinder Basra
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
INFORMATION SECURITY INVESTIGATOR
Cisco Systems, Inc.
02.2020 - Current
- Documented findings and prepared detailed reports.
- Carefully documented statements, observations, and evidentiary materials.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Performed risk analyses to identify appropriate security countermeasures.
- Skilled at working independently and collaboratively in a team environment.
- Pioneered a method to resolve many critical issues regarding data loss, to include Cisco operational data, Cisco Intellectual property, Cisco employee information, and partner data.
- Facilitated and resolved 80% of the remediation tasks for incidents of all severity levels.
- Tracked incidents from opening to closure and coordinating remediation.
- Cultivated a collaborative strategy to identify and eradicate insider threats.
- Key communicator for urgent exposures and leveraging the legal and executive teams through cyclical process, repeated assessments, planning, and review.
- Updated the security playbook, to streamline workflow and cultivate a clear understanding of roles amongst the team.
Help Desk Analyst
AFFORDABLE CARE
06.2019 - 12.2019
- Logged support tickets and closed when issues were resolved.
- Used ticketing systems to manage and process support actions and requests.
- Assisted customers with troubleshooting issues encountered while using hardware or software, providing actionable tips to resolve problems.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Provided basic end-user troubleshooting and desktop support.
- Performed tests of functionality, security, and performance of different workstations and devices.
Education
Bachelor of Science - INFORMATION AND COMPUTER TECHNOLOGY
East Carolina University
Greenville, NC07.2017
Skills
- Developing Security Plans
- Risk Mitigation
- Critical Thinking Skills
- Security Needs Assessment
- Data Loss Prevention
- Incident Response
- Security Awareness Training
- Information Protection
- Procedure Documentation
- Security Metrics
Timeline
INFORMATION SECURITY INVESTIGATOR
Cisco Systems, Inc.
02.2020 - Current
Help Desk Analyst
AFFORDABLE CARE
06.2019 - 12.2019
Bachelor of Science - INFORMATION AND COMPUTER TECHNOLOGY
East Carolina University
Similar Profiles
Mohammad Shoeb ShaikhMohammad Shoeb Shaikh
Software Engineer Leader at Cisco System India Pvt. Ltd and Cisco Systems Poland Sp. z o.oSoftware Engineer Leader at Cisco System India Pvt. Ltd and Cisco Systems Poland Sp. z o.o
Pankaj RainaPankaj Raina
Team Lead,Escalation – (HTTS) at Cisco Systems, Inc.Team Lead,Escalation – (HTTS) at Cisco Systems, Inc.
Kanav SharmaKanav Sharma
Technical Consulting Engineer at Cisco Systems, Inc.Technical Consulting Engineer at Cisco Systems, Inc.
Cooper LuceCooper Luce
Sales Business Development Executive - IIoT at Cisco Systems, Inc.Sales Business Development Executive - IIoT at Cisco Systems, Inc.
SHARON GUERREROSHARON GUERRERO
Logistics Specialist at Army National GuardLogistics Specialist at Army National Guard