- Spending time with my 4 children (ages 14, 15, 17, 20)
- Being at the lakes and creeks in the summertime
- Love going to the movies and dancing
PASCAL MORALES
Jenks,OK
Summary
Detail-oriented accounting professional with proven expertise in account reconciliation, financial accuracy, and workflow development. Recognized for enhancing operational efficiency and resolving discrepancies to ensure compliance with accounting standards.
Results-driven leader with extensive experience in customer service and financial management. Known for strong multitasking and decision-making skills, successfully driving team performance and operational goals to ensure client satisfaction.
Overview
9
9
years of professional experience
Work History
Senior Accounting Manager
Car-mart
Tulsa, OK
08.2025 - 04.2026
- Prepared monthly financial statements ensuring compliance with accounting standards.
- Conducted account reconciliations to identify discrepancies and ensure accuracy.
- Assisted in budget preparation by analyzing historical financial data.
- Developed improved workflows for accounts payable, reducing processing time significantly.
- Identified discrepancies in financial statements through detailed analysis, correcting errors before submission to regulatory agencies.
- Handled day-to-day accounting processes to drive financial accuracy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Assistant Manager
Car-mart
Tulsa, OK
08.2025 - 04.2026
- Assisted in daily operations, ensuring optimal productivity and customer satisfaction.
- Coordinated team activities to enhance workflow efficiency and service quality.
- Supported inventory management, maintaining accurate stock levels and timely replenishment.
- Resolved customer inquiries effectively, enhancing overall service experience and loyalty.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
Team Leader Manager
Follett Higher Education Group
Tulsa, OK
11.2023 - 08.2025
- Led team to achieve operational goals through effective planning and execution of daily tasks.
- Streamlined workflow processes, resulting in improved efficiency and reduced turnaround times.
- Mentored team members, fostering professional development and enhancing overall performance.
- Coordinated inventory management systems, ensuring accurate stock levels and timely replenishment.
- Resolved customer inquiries promptly, maintaining high satisfaction rates and loyalty among clients.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
- Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
- Streamlined communication within the team for better collaboration and decisionmaking.
- Facilitated cross-training opportunities among team members, creating a more versatile and resilient workforce capable of handling unforeseen challenges.
- Spearheaded process improvements that led to significant time savings while maintaining quality standards throughout the department''s functions.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Package Handler
OSG Processing Lab
Tulsa, OK
11.2022 - 01.2023
- Pack, weigh, and label completed items for shipments or storage
- Follow all company guidelines regarding packaging
- Identify and dispose of defective items
- Properly use packaging materials, including hand tools, etc.
Store Associate
Hillcrest Medical Center Gift Shop
Tulsa, OK
08.2017 - 08.2022
- Assisted customers in selecting gifts and provided product knowledge to enhance shopping experience.
- Maintained inventory levels through regular stock checks and replenishment of merchandise displays.
- Processed sales transactions efficiently using Point of Sale (POS) system, ensuring accuracy in cash handling.
- Collaborated with team members to create visually appealing product displays that drove customer engagement.
- Implemented inventory management practices that reduced stock discrepancies and improved order fulfillment efficiency.
- Analyzed sales trends and customer feedback to recommend product offerings, contributing to overall store performance improvement.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Daniel Webster High School
Tulsa, OK05-2007
Skills
- General ledger management
- Payment collection
- Account reconciliation
- Employee scheduling
- Customer service
- Computer skills
- Customer relationship management (CRM)
- Multitasking and organization
- Money handling
- Problem resolution
- Decision-making
Interests
Timeline
Senior Accounting Manager
Car-mart
08.2025 - 04.2026
Assistant Manager
Car-mart
08.2025 - 04.2026
Team Leader Manager
Follett Higher Education Group
11.2023 - 08.2025
Package Handler
OSG Processing Lab
11.2022 - 01.2023
Store Associate
Hillcrest Medical Center Gift Shop
08.2017 - 08.2022
High School Diploma -
Daniel Webster High School