PASCAL MORALES
Jenks,OK
Summary
Detail-oriented Accounting Professional specializing in account reconciliation and financial accuracy. Enhanced operational efficiency and resolved discrepancies to ensure compliance with accounting standards while driving team performance and achieving operational goals. Demonstrated leadership in planning and problem solving, effectively motivating staff and organizing resources to meet demanding objectives.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Bell Finance
Tulsa, Oklahoma
04.2026 - 08.2026
- Managed daily operations for financial services and customer accounts.
- Managed daily operations and staff scheduling to ensure efficient workflow.
- Coordinated customer service initiatives that improved client satisfaction.
- Assisted clients with inquiries regarding loans, investments, and account management.
- Supported budget preparation and monitored financial reports to ensure accuracy.
- Collaborated with management to implement strategic initiatives for growth.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Senior Accounting Manager
Car-mart
08.2025 - 04.2026
- Prepared monthly financial statements ensuring compliance with accounting standards.
- Identified discrepancies in financial statements through detailed analysis, correcting errors before submission to regulatory agencies.
- Contributed to budget preparation by analyzing historical financial data to support informed decision-making.
- Streamlined accounts payable workflows, significantly reducing processing time and enhancing operational efficiency.
- Analyzed financial statements to identify and correct discrepancies, ensuring accuracy prior to submission to regulatory agencies.
- Assisted in budget preparation by analyzing historical financial data.
- Developed improved workflows for accounts payable, reducing processing time significantly.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Assistant Manager
Car-mart
08.2025 - 04.2026
- Assisted in daily operations, ensuring optimal productivity and customer satisfaction.
- Coordinated team activities, improving workflow efficiency and service quality.
- Resolved customer inquiries effectively, enhancing overall service experience and loyalty.
- Generated repeat business through exceptional customer service.
- Maintained clean, safe, organized store environment, enhancing customer experience.
- Developed strong relationships with staff, fostering positive work environment.
- Supported inventory management, maintaining accurate stock levels and timely replenishment.
- Developed strong working relationships with staff, fostering a positive work environment.
Team Leader Manager
Follett Higher Education Group
11.2023 - 08.2025
- Led team to achieve operational goals through effective planning and execution of daily tasks.
- Streamlined workflow processes, enhancing efficiency and reducing turnaround times.
- Mentored team members, fostering professional development and enhancing overall performance.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
- Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Led employee relations through effective communication, coaching, training, and development.
- Empowered employees by delegating tasks, fostering ownership and increasing job satisfaction.
- Facilitated cross-training opportunities among team members, creating a more versatile and resilient workforce capable of handling unforeseen challenges.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Spearheaded process improvements that led to significant time savings while maintaining quality standards throughout the department's functions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed opening and closing procedures for location, ensuring security and operational readiness. and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Package Handler
OSG Processing Lab
11.2022 - 01.2023
- Packed, weighed, and labeled items for efficient shipment and storage
- Ensured packaging met company standards to maintain quality control.
- Identified defective items and disposed of them according to company protocols.
- Properly use packaging materials, including hand tools, etc.
Store Associate
Hillcrest Medical Center Gift Shop
08.2017 - 08.2022
- Processed sales transactions efficiently using Point of Sale (POS) system, ensuring accuracy in cash handling.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Collaborated with team members to design attractive product displays, enhancing customer engagement and encouraging purchases.
- Implemented inventory management practices, minimizing stock discrepancies and streamlining order fulfillment.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Implemented inventory management practices that reduced stock discrepancies and improved order fulfillment efficiency.
- Enhanced customer satisfaction by delivering prompt and friendly service during transactions.
- Collaborated with team members to create visually appealing product displays that drove customer engagement.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Managed efficient cash register operations.
- Initiated friendly conversations with customers to identify their specific needs.
- Facilitated smooth cash register operations, enhancing customer checkout experience.
- Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Daniel Webster High School
Tulsa, OKSkills
- Account reconciliation
- General ledger management
- Financial reporting
- Payment collection
- Financial oversight
- Operational management
- Customer relationship management (CRM)
- Technical literacy
- Multitasking and organization
- Problem resolution
- Decision-making
- Customer service
Volunteer work
- Hillcrest Medical Center, 2 years -(2015-2016)
- Food Bank of Eastern Oklahoma, 1 year -(2016)
Hobbies and Interests
- Spending time with my 4 children (ages 14, 15, 17, 20).
- Being at the lakes and creeks in the summertime.
- Love going to the movies and dancing.
Timeline
Assistant Manager
Bell Finance
04.2026 - 08.2026
Senior Accounting Manager
Car-mart
08.2025 - 04.2026
Assistant Manager
Car-mart
08.2025 - 04.2026
Team Leader Manager
Follett Higher Education Group
11.2023 - 08.2025
Package Handler
OSG Processing Lab
11.2022 - 01.2023
Store Associate
Hillcrest Medical Center Gift Shop
08.2017 - 08.2022
High School Diploma -
Daniel Webster High School