Pascual Perez
Phoenix,AZ
Summary
I am a highly committed professional who is very passionate in cleaning and Quality Assurance. Having learned new skills going out on my own I can bring a winning attitude no matter where I go. I always value the customer first and help an organization focus and doing things right the first time while adhering to their core beliefs.
Overview
11
11
years of professional experience
Work History
Residential Home Cleaner
The Cleaning Business, LLC
Phoenix, AZ
02.2022 - Current
- Promoted and sold my cleaning services.
- Performed routine cleaning duties in bathrooms to uphold high standards of cleanliness and appearance.
- Ensured cleanliness of residential windows by conducting thorough interior and exterior cleaning.
- Executed thorough floor cleaning tasks in residential homes utilizing sweeping, mopping, and vacuuming techniques.
- Maintained cleanliness of kitchen by sanitizing various surfaces like countertops, tables, and appliances.
- Utilized exceptional skills to establish and maintain a remarkable 90% client retention rate.
- Contributed to team efforts in achieving positive results
Quality Assurance Team Leader
Shamrock Foods
Phoenix, AZ
04.2018 - 02.2022
- Performed regular audits on all documentation pertaining to quality assurance.
- Investigated customer complaints regarding product defects and facilitated prompt resolution of issues.
- Guided and trained staff on quality assurance procedures.
- Maintained a strong grasp on current quality control operations guidelines.
- Ensured safety protocols are adhered to at all times during production processes.
- Collaborated with other departments to ensure product meets customer specifications.
- Maintained accurate records of testing results and product quality improvements.
- Successfully finished Preventative Controls Qualified Individual training to qualify as PCQI.
- Performed testing on dairy products such as milk, protein shakes, cottage cheese, and ice cream to determine levels of butterfat and total solids
- Created a positive work environment within the QA laboratory to enhance employee retention
- Maintained accurate records of laboratory inventory and effectively managed supply procurement from various vendors.
Quality Control Technician
SupremeFill
Mesa , AZ
10.2017 - 02.2018
- Investigated customer complaints related to product quality issues.
- Investigated supplier problems associated with defective materials received from outside vendors in order to determine root causes of failure.
- Performed visual and dimensional inspections of components, assemblies, and products to ensure compliance with customer specifications.
- Inspected incoming material for conformity to established requirements prior to acceptance into inventory.
- Examined samples of raw materials before use in production.
- Provided quality support to ensure that products met quality standards and customer requirements.
- Monitored daily performance of production team to identify and address issues affecting quality product output.
- Ensured the accuracy and integrity of manufactured parts by performing visual and dimensional inspections.
- Ensured lab staff had necessary samples for testing product quality and safety.
- Oversaw the proper cleaning and successful clearance of all quality tests, including ATP swabs, before releasing production rooms to be used.
Quality Assurance Specialist
Ehrmann Commonwealth Dairy
Casa Grande , AZ
12.2013 - 09.2017
- Ensured adherence to the highest level of food safety practices and current Good Manufacturing Practices (cGMPs).
- Communicated effectively to address nonconforming issues and prevent waste and time loss.
- Guided new employees on how to operate production filler lines to ensure food safety.
- Conducted daily sensory testing on dairy products.
- Ensured the quality of raw milk through thorough antibiotic and defect tests
- Maintained strong interdepartmental relationships for smooth and efficient production processes.
Education
Business Certificate - Liberal Arts And General Studies
Central Arizona College
Maricopa, AZSkills
- Organizational
- Competent
- Self-motivated
- Leader
- Dependable
- Exceptional time management
- Hardworking
- Cleaning methods
Affiliations
- Enjoy hiking , jogging, movies , fun and especially family time.
Languages
Spanish
Professional
References
References available upon request.
Timeline
Residential Home Cleaner
The Cleaning Business, LLC
02.2022 - Current
Quality Assurance Team Leader
Shamrock Foods
04.2018 - 02.2022
Quality Control Technician
SupremeFill
10.2017 - 02.2018
Quality Assurance Specialist
Ehrmann Commonwealth Dairy
12.2013 - 09.2017
Business Certificate - Liberal Arts And General Studies
Central Arizona College
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