Pa'Shonce Thornton
Altamonte Springs,FL
Summary
Detail-oriented professional with strong customer engagement and effective communication skills. Proven ability to streamline processes and enhance team collaboration, ensuring a positive impact on overall customer experience.
Overview
3
3
years of professional experience
Work History
Management Assistant
Dunkin' Donuts Franchising
03.2023 - Current
- Streamlined communication between departments, ensuring timely information flow.
- Facilitated team meetings, documenting action items and follow-ups effectively.
- Assisted in budget tracking and expense reporting, maintaining accuracy in financial records.
- Developed training materials for new staff, enhancing onboarding experience.
- Handled cash and credit payments while ensuring accuracy in register balancing.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Processed customer transactions efficiently using point-of-sale systems.
Customer Service- Cashier
Smoke N Da City BBQ
03.2023 - 05.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance through accurate order taking.
- Assisted in inventory and product availability and organization.
Education
High School Diploma -
Lyman High School
Longwood, FL05-2026
Skills
- Customer engagement
Timeline
Management Assistant
Dunkin' Donuts Franchising
03.2023 - Current
Customer Service- Cashier
Smoke N Da City BBQ
03.2023 - 05.2024
High School Diploma -
Lyman High School