Patrice Lightfoot
Reisterstown
Summary
Compassionate professional in social services field, known for high productivity and efficiency in task completion. Skilled in client assessment, case management, and crisis intervention. Excel at communication, empathy, and problem-solving to support diverse populations effectively.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Caseworker
Partners For Success
Owings Mills
11.2023 - Current
- Implemented crisis intervention strategies to provide immediate support to individuals in distress.
- Facilitated youth development workshops focused on building life skills and promoting positive decision-making.
- Collaborated with community organizations to organize outreach events and connect youth with valuable resources.
- Designed and implemented empowerment programs to help individuals gain confidence and achieve personal growth.
- Created monthly reports summarizing caseload activities for review by supervisor.
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Set and confirmed customer appointments.
Youth care professional
Everstand
Windsor Mill
03.2023 - Current
- Responded effectively to crises using intervention strategies to ensure safety and de-escalation.
- Maintained accurate and detailed documentation of client interactions, progress, and treatment plans.
- Collaborated with multidisciplinary teams to implement strategies that enhanced behavioral outcomes and promoted positive relationships among youth.
- Attended regular trainings related to mental health issues such as trauma-informed care or child abuse recognition.
- Administered medications to residents, ensuring compliance with safety protocols and enhancing overall patient care quality.
Substitute Teacher
Kelly services
08.2022 - Current
- Engaged students through interactive activities and discussions to enhance their learning experience.
- Provided constructive feedback to students on their academic performance to aid in their growth and development.
- Managed classroom dynamics effectively to create a positive and productive learning environment.
- Ensured adherence to school policies and procedures to maintain a safe and inclusive educational setting.
- Evaluated and graded student assignments based on established criteria to measure their progress and understanding.
- (BCPS)
Administrative Assistant
KEG
Reisterstown
02.2016 - 04.2022
- Entered data accurately and efficiently into company databases.
- Answered phones in a professional and friendly manner, directing calls to appropriate personnel.
- Scheduled and coordinated meetings with internal and external stakeholders.
- Demonstrated strong organizational skills in managing multiple tasks and priorities.
- Utilized Microsoft Office programs effectively to enhance productivity.
- Provided exceptional customer service to clients, addressing inquiries and concerns promptly.
- Answered customer inquiries regarding billings, payments, account status.
Education
Bachelor's Degree - Psychology
South University-savannah Online
02.2021 - 02.2026
Skills
- Youth Mentor
- Youth Worker
- Crisis intervention
- Medication administration
Certification
- Certified Medical Technician (CMT)
- Certified Nursing Assistant (CNA)
- RCYCP, 2023
- Therapeutic Crisis Intervention, 2023
Timeline
Caseworker
Partners For Success
11.2023 - Current
Youth care professional
Everstand
03.2023 - Current
Substitute Teacher
Kelly services
08.2022 - Current
Bachelor's Degree - Psychology
South University-savannah Online
02.2021 - 02.2026
Administrative Assistant
KEG
02.2016 - 04.2022