Pat Shaver

Write, debug and maintain financial services API's, using typescript, next JS, and javascript.

Works on a small team setting up integrations for small to medium size banks nationwide, who have purchased our Salesforce-based Financial Services Application.

Deposit account openings, lending, and various other

Salesforce Administration Flows Apex

Troubleshoot wide range of application related issues

Worked well in a team setting, providing support and guidance.

Organized and detail-oriented with a strong work ethic.

• Managed time efficiently in order to complete all tasks within deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.

Remote, intensive, immersive software development training program focusing on full stack (C#/.NET) development fundamentals and problem solving on team-based projects including simulated company environment with Scrum methodology. Tasks included:

Source code version control with Git/GitHub

Javascript fundamentals leveraging DRY, modular, readable code and reusable components

Built single page applications with React, HTML, and CSS

Module bundling with native ES6 modules

Styled applications with CSS Frameworks Bootstrap and wrote custom styles

Application design through white boarding dependencies and building ERD's

Built and interacted with databases using SQL, ADO.NET and entity framework with migrations

Created RESTful API's with C#.NET using ADO.NET

Built and maintained integration tests for APIs in ASP.NET Core

Used Razor to create MVC applications in Visual Studio 2019

Provided network infrastructure, troubleshooting and tech support for over 75 business clients across WV, OH and PA, enabling them to operate more efficiently and avoid common IT problems which negatively impact productivity and business results.

Installed and configured hardware, software and operating systems for servers and workstations at clients' sites

Provided technical support including application upgrades (Sage, Quickbooks, CCH, MS Office) and OS patching, AV installation and management, network setup including Server installations, DHCP, DNS and Active Directory Management, Microsoft Exchange and Office 365 management

Acted as SQL Server guru for technicians and clients, including database installation and management, database backup and disaster recovery

Installed and configured hardware, software and operating systems for servers and workstations at clients' sites

Responded to a wide range of customer requests for technical support including hardware, software and peripherals, including phone systems, cell phones, printers and more

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

Provided intranet website updates to ASP DotNet applications

Wrote and maintained SQL Server Views and stored procedures and set up SQL Server Agent jobs for backups and importing data

Set up and managed Office 365 accounts

Installed SQL Server versions 2000 to 2014, including database installation and management, backup and disaster recovery

Managed and updated network AV solution, HVAC system, Mitel VOIP system and keypad entry door-lock/security system

• Installed, maintained, upgraded, tested and supported a Windows/MSSQL-based Trust Accounting software application for 400+ sites in the financial services industry
• Performed hardware and software installation, conversion, optimization and support with a small team charged with designing and implementing a new ASP-based version of the software for customers whose current hardware was becoming obsolete and new customers with smaller budgets
• Learned Windows Terminal Services and IIS in a three-month window, leading to a successful project and resulted in keeping 10-15 customer sites that would have, otherwise, had to discontinue contracts with SunGard and 10-15 new contracts that would have had to go elsewhere for their Trust Accounting solution
• Became the technical MS SQL expert at the company by reading SQL Server Books Online, other SQL Server textbooks, taking online courses and setting up test environments. Recognized for exemplary customer service.

Responded to customer questions about MS Excel and helped solve any problems they were having with the software

Queried and wrote articles for internal knowledgebase