Patricia Harrison

Oversee all aspects of freight. Train new employees on policy and procedures for SFS Hub. Supervise daily operations of Hub when manager is off.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.

• Enhanced performance of receiving dock associates through training, guidance and motivation.

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.

• Serviced accounts using prospecting, product marketing and merchandising techniques to enhance product awareness.

• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Profile new product sets.
• Supervise Ship from Store Hub.
• Train new employees.