Patience Boyhen
Columbus ,OH
Summary
I am a dedicated and diligent professional with strong customer service skills. I am also observant and analytical, with excellent problem-solving abilities. I am detail-oriented and possess a strong work ethic.
Overview
7
7
years of professional experience
Work History
Service Experience
Nordstrom Rack
Columbus, OH
05.2024 - Current
- Process customer transactions efficiently, including credit card payments and returns
- Assisted customers in opening Nordstrom credit card accounts, providing product and service recommendations
- Ensure accurate pricing and ticketing of merchandise to maintain inventory integrity
- Manage customer inquiries in person and over the phone
- Handle cash room responsibilities, ensuring accurate reconciliation and security of funds.
- Oversee online order pick-ups, checking-in orders and ensuring smooth customer retrieval
Cashier/Stocker
Davis IGA
Kent, CT
01.2021 - 04.2024
- Efficiently processed customer transactions and maintained organized inventory records.
- Demonstrated exceptional customer service skills by addressing inquiries and resolving issues promptly.
- Effectively restocked shelves and rotated items to ensure product freshness and attractiveness.
- Executed end-of-day cash register reconciliation and reported discrepancies accurately.
- Promptly unloaded trucks and deliveries with fellow associates.
- Sort and stock products on shelves and in the backroom.
- Engaged with vendors and drivers with a positive attitude.
- Emptied and maintained Reverse Vending Machines.
Buser/Hostess
The White Horse
New Preston, CT
07.2020 - 01.2021
- Greeted and seated guests in a friendly and efficient manner.
- Managed reservations and organized seating charts for smooth service flow.
- Answered incoming calls to the restaurant and provided appropriate service.
- Cleared, sanitized, and set tables.
- Provided excellent customer service and ensured a pleasant dining experience.
Cashier
The Market CT
Bantam, CT
08.2018 - 01.2020
- Effectively handled cash transactions and provided exceptional customer service.
- Maintained accurate cash drawers and processed refunds and exchanges.
- Demonstrated strong communication skills in a busy retail environment.
- Collaborated with team members to ensure smooth store operations and customer satisfaction.
Dishwasher/Prep Cook
Community Table
New Preston, CT
06.2018 - 07.2019
- Efficiently washed dishes and kitchen equipment, maintaining cleanliness for speedy service.
- Assisted with food preparation and stocked inventory to support kitchen operations.
- Prepared ingredients according to instructions
- Collaborated with the kitchen team to maintain a clean and organized workspace.
Education
A.S. - liberal arts and science
Northwestern Connecticut Community College
High school diploma - undefined
Homeschool
Skills
- Customer service
- Cash Handling & Reconciliation
- Bank Deposit Preparation
- Analytical and observant
- Detail oriented
- Microsoft comprehension
- Cash handling
- Stocking shelves
- Team collaboration
Timeline
Service Experience
Nordstrom Rack
05.2024 - Current
Cashier/Stocker
Davis IGA
01.2021 - 04.2024
Buser/Hostess
The White Horse
07.2020 - 01.2021
Cashier
The Market CT
08.2018 - 01.2020
Dishwasher/Prep Cook
Community Table
06.2018 - 07.2019
A.S. - liberal arts and science
Northwestern Connecticut Community College
High school diploma - undefined
Homeschool