Ximena Garcia Chavez
San Jose,CA
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in a customer service role.
Overview
4
4
years of professional experience
Work History
Service Experience
Nordstrom Rack
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate
Tilly's
05.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Ride Operator
Californias Great America
05.2021 - 08.2021
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Education
High School -
Prospect High School
Saratoga, CA06.2024
Skills
- Communication
- Interpersonal
- Customer Service
- Leadership
- Active listening
- Critical thinking
- Data entry
- Native spanish fluency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Service Experience
Nordstrom Rack
11.2024 - Current
Sales Associate
Tilly's
05.2023 - 08.2023
Ride Operator
Californias Great America
05.2021 - 08.2021
High School -
Prospect High School