Patience Jones
Houston,TX
Summary
Dynamic team leader with a proven track record at Smoothie King, excelling in enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and inventory management, I effectively trained team members, fostering a collaborative environment that reduced wait times by 20%. Committed to delivering exceptional client support and maintaining high standards.
Overview
7
7
years of professional experience
Work History
Team Leader
Smoothie King
Pearland, TX
08.2021 - 07.2022
- Supervised daily operations to ensure high-quality product preparation and customer service.
- Trained and mentored team members on company standards and best practices.
- Streamlined workflow processes to enhance efficiency and reduce wait times for customers.
- Implemented inventory management procedures to maintain stock levels and minimize waste.
Team Member
Smoothie King
Houston, TX
04.2019 - 12.2019
- Assisted team in daily operations and customer service tasks.
- Learned and applied safety protocols to maintain a secure work environment.
- Supported inventory management by organizing stock and ensuring proper labeling.
- Collaborated with team members to meet service goals efficiently.
Home Care Provider
Home Health Services
Houston, TX
09.2015 - 11.2016
- Assisted team in daily operations and customer service tasks.
- Learned and applied safety protocols to maintain a secure work environment.
- Supported inventory management by organizing stock and ensuring proper labeling.
- Collaborated with team members to meet service goals efficiently.
Education
High School Diploma -
Willowridge High School
Missouri City, TXSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Documentation and reporting
- Complex Problem-solving
- Analytical thinking
- Client support
- Flexible schedule
- Technical support
- Sales expertise
- Computer skills
- Organizational skills
- Active listening
- Data analysis
- Customer relations
- Positive attitude
Timeline
Team Leader
Smoothie King
08.2021 - 07.2022
Team Member
Smoothie King
04.2019 - 12.2019
Home Care Provider
Home Health Services
09.2015 - 11.2016
High School Diploma -
Willowridge High School