Patrick Merritt II
San Antonio,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Sr. Credit Analyst
GM Financial
09.2023 - Current
- Analyzed creditworthiness of loan applicants and determined credit risk of loan requests.
- Leveraged strong communication skills during negotiations with clients leading to successful deal closures in line with internal risk guidelines.
- Streamlined the loan approval process by effectively collaborating with sales, underwriting, and operations teams.
- Created monitoring reports to track portfolio performance and take corrective actions as needed to manage company goals.
Military Servicing Specialist
GM Financial
10.2022 - Current
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Analyzed customer financial situations to determine appropriate payment plan.
- Negotiated payment plans by identifying causes of delinquent payments to assist in recovery of debt.
Customer Service Representative
GM Financial
07.2020 - 10.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Achieved performance goals on consistent basis.
- Used probing techniques to determine debtors reasons for delinquency.
Education
BBA - Management
Texas A&M University - San Antonio
San Antonio, TX05.2019
Skills
- Ability to multi-task various critical work assignments in a fast paced environment in a professional manner
- Ability to meet goals and objectives with minimal direct supervision
- Ability to make recommendations and independent decisions
- Exceptionally strong analytical and problem solving abilities
- Well-developed written and verbal communication skills for interaction with all levels of personnel
- Demonstrated ability to forge strong relationships across levels and organizational lines of business
- Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling
Timeline
Sr. Credit Analyst
GM Financial
09.2023 - Current
Military Servicing Specialist
GM Financial
10.2022 - Current
Customer Service Representative
GM Financial
07.2020 - 10.2022
BBA - Management
Texas A&M University - San Antonio
Similar Profiles
Mercedes Plata-RodriguezMercedes Plata-Rodriguez
Customer Account Representative II at GM FinancialCustomer Account Representative II at GM Financial
Kimberly AcyKimberly Acy
Regulatory Specialist at GM FinancialRegulatory Specialist at GM Financial
Felicia EtheredgeFelicia Etheredge
Account Representative at GM FinancialAccount Representative at GM Financial
Sandra WalkerSandra Walker
Data Scientist/Analyst at Knowesis Inc.Data Scientist/Analyst at Knowesis Inc.
Jack EllingwoodJack Ellingwood
Day Dry Runner at Labatt Food ServiceDay Dry Runner at Labatt Food Service