Patricia Warner
Columbus,IN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Walmart
08.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Medical Assistant
Dermatology Physicians Inc.
03.2024 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Bank Teller
The Hometown Savings Bank
03.2023 - 07.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Front of House Team Member
Chick-fil-A
10.2023 - 03.2024
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established welcoming atmosphere by greeting each guest warmly.
Sandwich Artist
SUBWAY®Restaurants
08.2023 - 10.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Bakery Clerk
Meijer
08.2022 - 03.2023
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Apparel TA
Walmart
09.2021 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
Education
Associate of Science - Nursing
Ivy Tech Community College
Columbus, IN05.2026
Skills
- Patience and empathy
- Vital sign monitoring
- Medical terminology
- Direct patient care
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Educationcertifications
- CCMA Certification, 12/14/25, Passed the NHA exam on 12/14/23
- Ivy Tech Community College, RN (ASN), 05/01/26
Certification
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
Timeline
Online Personal Shopper
Walmart
08.2024 - Current
Medical Assistant
Dermatology Physicians Inc.
03.2024 - 08.2024
Front of House Team Member
Chick-fil-A
10.2023 - 03.2024
Sandwich Artist
SUBWAY®Restaurants
08.2023 - 10.2023
Bank Teller
The Hometown Savings Bank
03.2023 - 07.2024
Bakery Clerk
Meijer
08.2022 - 03.2023
Apparel TA
Walmart
09.2021 - 08.2022
Associate of Science - Nursing
Ivy Tech Community College
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