Patreana Jackson
Montgomery,AL
Summary
Results-oriented individual with a strong focus on utilizing and enhancing skills to support company objectives. Demonstrated ability to adapt and thrive in various settings, contributing to overall business success. Willing to relocate to pursue challenging opportunities.
Overview
10
10
years of professional experience
Work History
Office Administration Assistant
Rockwell International
05.2025 - 02.2026
- Managed office supplies inventory, ensuring availability and timely replenishment.
- Coordinated scheduling of meetings and appointments for team members and executives.
- Supported document preparation by formatting reports, presentations, and correspondence.
- Implemented filing system improvements to enhance document retrieval efficiency.
Chef
Trilogy
03.2025 - 08.2025
- Developed innovative menus incorporating seasonal ingredients, enhancing culinary offerings and guest satisfaction.
- Led kitchen operations, ensuring efficient workflow and adherence to food safety standards.
- Mentored junior chefs, fostering skill development and teamwork within the kitchen staff.
- Streamlined inventory management processes, reducing waste and optimizing ingredient usage.
- Implemented new cooking techniques, improving dish presentation and flavor profiles.
- Conducted regular training sessions on food preparation and safety protocols for kitchen personnel.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
Server
Asher Points Independent Assisted Living Home
09.2024 - 04.2025
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Coordinated dining room activities, ensuring efficient table turnover and optimal service flow.
- Trained new staff on procedures, fostering teamwork and maintaining high service standards.
- Oversaw inventory management, reducing waste through effective stock control practices.
Customer Service Representative
Skyes call center
01.2016 - 12.2023
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
- Assisted customers in navigating company website, troubleshooting technical issues, and placing orders online
Cook
FLIK Hospitality
03.2021 - 09.2023
- Prepared diverse menu items adhering to food safety standards and quality control protocols.
- Monitored inventory levels, ensuring timely restocking of ingredients and supplies.
- Trained junior kitchen staff on cooking techniques and operational procedures.
- Streamlined kitchen workflows, enhancing efficiency during peak service times.
Cook/Prep
Rock and roll sushi
10.2019 - 09.2023
- Followed the prep list created by chefs.
- Labeled and stocked all ingredients on shelves so they can be organized and easily accessible.
- Measured ingredients and seasonings to be used in cooking.
- Ensured all food and other items are stored properly.
- Complied with nutrition and sanitation guidelines.
Cook/Prep
AVI Foodsystems, Inc
03.2021 - 07.2022
- Recommended, sliced, weighed, packaged, and priced meats and cheeses.
- Ensured display cases, counters, utensils and surrounding areas are kept clean and sanitized.
- Followed all food safety and sanitation procedures established by the company and other regulatory agencies.
Education
Associate Degree - Occupation Studies in Culinary Arts
Auguste Escoffier School of Culinary Arts
Denver, CO05.2025
Culinary Art Degree - Culinary Art
Auguste Escoffier School of Culinary Arts
Boulder, CO02.2023
High school - undefined
Robert E. Lee High school
Montgomery, AL05.2015
Skills
- Cleaning and hygiene practices
- Workspace upkeep
- Food safety standards
- Collaborative support
- Communication abilities
- Culinary experience
- Kitchen proficiency
- Customer service skills
Timeline
Office Administration Assistant
Rockwell International
05.2025 - 02.2026
Chef
Trilogy
03.2025 - 08.2025
Server
Asher Points Independent Assisted Living Home
09.2024 - 04.2025
Cook
FLIK Hospitality
03.2021 - 09.2023
Cook/Prep
AVI Foodsystems, Inc
03.2021 - 07.2022
Cook/Prep
Rock and roll sushi
10.2019 - 09.2023
Customer Service Representative
Skyes call center
01.2016 - 12.2023
High school - undefined
Robert E. Lee High school
Associate Degree - Occupation Studies in Culinary Arts
Auguste Escoffier School of Culinary Arts
Culinary Art Degree - Culinary Art
Auguste Escoffier School of Culinary Arts
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